Overall Ratings & Reviews Hotel Restaurant Charbonnel

The desk staff at this hotel was incredibly unfriendly. We booked two nights total, coming and going. On the second arrival the desk clerk was rude, confrontational and we learned later a liar. The location on the river isn’t worth the toxic environment created by the desk staff. There are better friendly alternatives.

Lovely hotel with an amazingly comfortable bed. Staff were all welcoming and helpful. Fantastic location and wonderful food....we will be back!

The town is charming and the hotel is in the center. Really lovely area to explore with great restaurants close by.

Hotel was nice but they were late to check us in and when being delt with by reception they picked up the phone 4 times whilst trying to process us without even a sorry. Not so cool really.

Hotel staff where brilliant, very warm and welcoming. However we dined in the restaurant and whilst most of the waiters where great one was very rude and abrupt. This spoilt our whole experience of the hotel and restaurant. It was a shame because the rest of it was amazing.

Very nice place to stay! Sylvi and Samantha, the innkeepers/hosts were terrific. Very friendly and accommodating. I ate one evening in the hotel restaurant, and it was very good. Delicious! I recommend it highly!

Great location, nice place to spend 24 hrs. Kids had fun with the canoes. Book a table on the terrace.

Kind, friendly staff. Great location. Small room well furnished. Very good restaurant ( tuna dinner is great). No elevator or A/C.

Our 2 nite stay at the Hotel Restaurant Charbonnel was a pleasant stay. Our annex room was lovely for 3 adults. We dined in their restaurant the first night. We ordered duck breast with sauce and vegetables. The restaurant was full and wait staff were very busy although manager sat out front and never appeared to help. After our main course was served we felt abandoned. Service stopped. Our biggest concern was lukewarm complete plates of food. So disappointing for this pretty setting. It was the last meal we ate there sadly. No one ever asked our opinion of the meal. Really too bad as the setting was welcoming. Brantome, however is a lovely town and we will return to a different location

Absolutely love this place right on the river. Staff are so professional and efficient. Food was excellent! Could t wish for a nicer setting. Lovely balcony off our bedroom just perfect!

Fantastic hotel. Wonderful room. Gorgeous dinner overlooking the river. Kind staff. A delight!

Our stay was good.

Bel hôtel « à la Française « . Très bien situé et très reposant ! Une belle adresse !

Le site est très jolie les alentours aussi beaucoup de bonnes tables. Le menu du restaurant de l'hôtel est gastronomique, le chef fait honneur à la réputation française.

el hotel muy lindo, cenamos ahi delicioso el menu de degustacion. el personal muy amable y el lugar precioso.

Accueil très professionnel et très agréable. Et le restaurant est vraiment à découvrir, vraiment. Et le cadre, le village est magnifique ! :-)

Petit week-end d’exception dans un établissement où sourire, attention et gentillesse étaient de mise.

de kleinste kamer ooit, een matras van 140 cm Wist niet dat dit nog bestond

super,de la rigueur dans la propreté.calme et confort.

Belle parenthèse en famille dans le Périgord vert. Très bon restaurant avec un personnel aux petits soins. À refaire