Dear Thanh,
Thank you for sharing your feedback, and we appreciate you taking the time to write a review. We're sorry to hear that your stay did not meet your expectations. We strive to provide a comfortable and pleasant experience for all our guests, and we're disappointed that we fell short in this instance.
Regarding your concerns about the distance, we understand that our location may not be ideal for everyone, but we do offer a peaceful and scenic atmosphere by the riverside, which many of our guests enjoy.
We will certainly address your comments about the room and the furniture with our housekeeping team to ensure that these issues are resolved promptly. Cleanliness and comfort are of utmost importance to us, and we apologize for any inconvenience caused.
We hope to have the opportunity to welcome you back in the future and provide a better experience. Thank you once again for your valuable feedback.
Sincerely,
Away Bangkok Riverside Kene.