Overall Ratings & Reviews JW Marriott Hotel Sao Paulo

The staff was accommodating

Location

The location is not the best, traffic-wise. The area is safe, and the hotel needs to check how to order Ubers there; it is pretty annoying that Uber keeps changing the pickup area. The staff is nice but needs to be faster and pay more attention to customers and details - Front Desk and Restaurant as well. The cleaning staff is great and pays a lot of attention to detail.

We were checked in and checked out by Fabiane. She was outstanding and made us feel welcome. 5 stars for Fabiane. We had a nice room, but the TV and refrigerator were not working. In their defense, we did not notify anyone because we didn’t spend much time in the room. Breakfast was ok. It is definitely a nice new 5 start hotel.

Friendly staff and clean property.

Pésima atención, seguimiento y ayuda. Cancelaron mi reservación de último minuto si ningún argumento válido y me dejaron sin hospedaje.

Absolutely an amazing stay! Staff goes above and beyond. Rooms are beautiful modern and everything you need. Hotel is gorgeous and modern. Pool and spa is a dream. Restaurant is fantastic and executive lounge is absolutely fantastic with a gorgeous view. Close to a magnificent shopping mall and in a great location. Absolutely was the best JW we have ever stayed at. This will be our always place when visiting São Paulo.

A perfect place for vacation. Highly recommended.

Excellent Service. Very recomended.

Very nice hotel

Excellent hotel and staff

Está bien ubicado y el personal es muy amable y dispuesto a ayudar.

Great Hotel and Experience all together!

JW Marriot exceeds expectations

It was a wonderful experience

Well located in a safe neighborhood, near many shopping center and offices

Great hotel, service, Rooms and staff all very good... just a little too long in São Paulo traffic from gru airport...but all in all will stay again

excellent hotel, super modern furniture, nice bar and lobby, i really loved it

Great hotel in a area which felt very safe. Excellent in every way, I can’t say more.

Excepcional hotel in all aspects