Overall Ratings & Reviews Hoshino Resorts KAI Beppu

Amazing view, amazing food quality and amazing service, big bath is okay so I recommend choosing a room including bath on the balcony

An absolute perfect stay from the room itself to the astonishing service standards in the hotel as well as the meals we had in the hotel. It is hard to describe in words how good the experience had been. Would given it a 6 stars if possible.

Room is great as per photo and the meals were good especially the upgrade dinner. Staff services were great however this hotel is not value for money. Not for the price you pay. I think the hotel need to look into enhancing providing better coffee and tea, tea room should provide some snacks, room should have a basket for used Japanese clothes provided. The hair dryer is a bit 3 star hotel hair dryer. Just lacking the 5 star hotel amenities you will normally see. Basically is just a beautiful room.

Not value for money

One of the best hotels I’ve stayed in. The room is incredible, with the sea view and Japanese style, but really contemporary. Service was perfect and the food was really incredible. Best hotel!

Hotel is in a very good location in Beppu. Room faces the sea and has a private onsen which is amazing!

Great hotel with nice sea view and warm staff

Nice hotel and staff hospitality was great. Our 2 days stay include dinning and was given difference menu for the half-board. Hotel include onsen for public. If you need private room, you need to book a higher end room. Only setback is the train station is about 15min walk away. Not great if you have too many luggage to carry.

Good

Overall it was good

We recently had the pleasure of staying at Hoshino Resorts KAI Beppu and I must say it exceeded all my expectations! From the moment I arrived, I was warmly welcomed by the friendly staff who went above and beyond to ensure my stay was enjoyable. The lobby, adorned with modern simplistic decor, creates a fantastic first impression. My room was spacious, impeccably clean, and well-equipped with all the amenities I could ask for, including a stunning ocean view. The separated sitting area is comfortable but the TV is small (32”) though I didn’t use it. One of the highlights of my stay was the hotel’s restaurant, which offered a delightful 8-course omakase dinner. Delightful presentations. Loved it! Overall, my experience here was nothing short of 5 stars!

Most amazing views from the rooms!

The view from the room was worth the price. Watched the sunrise from the picture window, totally worth it.

A great onsen resort!

Nice

Good service and food was amazing! I want to visit there again.

The private Onsen in the room is nice, it was raining during our stay, but the private Onsen is sheltered yet still can feel the open air.

Great stay. Amazing views. Will be back again.

I was extremely pleased with this property. I was not expecting the high level of customer service and everything from the dinner and breakfast meals to the location, ocean view, and architecture were top-notch!

All is well except dinning experience. Food is not tasty as expectation. Should make more efforts to improve food quality.