5.6
Fair
From 55 reviews
Cleanliness

5.0

Room Comfort

5.8

Service and Facilites

5.6

Traveler Reviews BESTWAY INN

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The stay was awful the room was disgusting, it smelled bad and the blanket looked dirty and was full of cigarette holes.. I went to the front desk and asked if we could at least get clean bedding since he couldn’t switch our room, he told me he wasn’t a housekeeper didn’t have a housekeeper on-site and could not access the blankets
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Veronica
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good
Emma
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Sheets and pillowcases were dirty,towels were questionable.very little toilet paper.AC took about 3 hours to cool room down from 80 degrees.
Roderick
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was very friendly and great at their job. Maid service was available and friendly. The bed was amazing and the room came with towels fridge and microwave. Overall the complex is a little rundown though. It's also right next to a steel plant and train tracks so it gets noisy. I didn't have a problem with that though. One of the nights I had a guy knocking on my door in the middle of the night. If you just need some sleep for a few nights and a shower at a very affordable price this is a place for you.
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Erika
icon-Leisure
Leisure
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was in horrible condition. Comforter had cigarrette burns which means that the non-smoking rule was not enforced. All furniture was in terrible condition. Bathroom was scary looking! Definitely not worth the priced paid for the room.
Harold
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The fridge didn't work. No mirror in the bathroom. Most outlets didn't work. Walls were splotchy with different colors. Was only provided 2 tiny pillows for the both of us and the front desk was unable to provide anymore stating that the housekeeper had the keys to the supplies. Television didn't work as 90% of channels were too staticky to watch.
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Verified traveler
icon-Business
Business
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was roach infested and holes in the wall don’t recommend.
Phanikiran
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Once we entered room we just checked out that horrible is the room. Towels are not cleaned. They have given non smoking room but we get lot of smell and also itching when we sit on the couch and chair is not in good condition. Bed sheet has a hole due to cigarette and not at all family friendly
Martha
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The beds were not made . Holes in the pillows and the Mattress very dirty . Would not recommend at all
Quincy
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It's just a place to sleep. I wasn't looking for anything fancy. There were MO roaches or other bugs in the room!
James
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Stayed nite no issues at all
Alyssa
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

No good roaches ceiling leaking in the bathroom had a hole with mold room was not very clean did not enjoy at all
Emma
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I didn't like the fact I had to wait 2 hrs from check in to have a room, I sat in my car till ready. Then the room was still dirty stained up blankets and stuff all over floor. Also I was getting dressed for work and the man from office walks in my room and with master key
Torrian
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Tjis was a horrible experience. This is a hotel for truck drivers or people that kibe in the local neighborhoods. I wouldn't reccomend .
Daphne
icon-Leisure
Leisure
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

dirty, people lives there, and the train near by will be very loud, shaky, and frequent
Daphne
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nothing to say
Marcia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The property was DIRTY and failed to honor my reservation...I reserved Two Q-Beds and they registered me in a King and when I got into the room, objected to the King the front desk clerk tried to act as if they didn't see my reservation was for 2-Q's. The manager finally admitted they had no two bed rooms, they were under maintenance due to water damage issues...I had to find another hotel! A Horrible Experience Due To Bestway Inn FALSE ADVERTISEMENT and Hotels.com & Expedia Grifting Desperate Customers!
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DeShira
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The bed is comfortable and they are very flexible , i highly recommend
xinjie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Staff service good, the room and bathroom towels are generally clean except chair stained bathroom door hinge broken should be replaced or fixed easily.
Jeffrey
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The hotel was too disgusting to stay at. There was actual debris on the bed and within the sheets. Used bandaids with purulent drainage stuck to the wall. Some sort of condiment smear on the bedside table. Flies/bug guts smashed onto the walls. Staircase leading to room structurally impaired. Interior doors not secured to door frame.
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