Fantastic Hotel and great sevice

My wife and I had an incredible stay at the lovely Port Hotel with a stunning waterfront view providing gently rolling waves for ambience with the windows cracked open. The staff were perfect and the Eastbourne waterfront was everything we'd hoped for an authentic English coastal experience. Although was not an issue for us, be aware there are no elevators so if you book an upper floor then you're in for a good workout getting up and down the stairs daily -- especially getting heavy bags up and down. Overall, 10 out of 10 highly recommend!

No lift

We arrived very late so the manager was super friendly and hellpful with key pick up etc, room was nice but a lot of stairs as we were in top floor with luggage at gone midnight - that aside really nice front of house and room was good

The hotel is a perfect choice for a getaway to seven sister, the room we stayed is excellent and the staff at the front desk are both very helpful and friendly, who also helped us to call a taxi

Great service from the team and excellent breakfast.

We booked a luxury room for two with a sea view, arriving at 5.30 pm. You have to download an app and enter personal information in order to gain entry. I'm not sure about the privacy when using this app. We were advised there is no staff on duty after 6 pm, and any questions have to be given by WhatsApp—no restaurant for dinner or breakfast. No bar was open, the whole place appeared empty or closed apart from us. Our room was on the 3rd floor, up narrow winding stairs, as there was no lift for guests. The room was fairly small for the price. The bathroom shower was good. There is a lot of traffic noise from the busy main road when staying in the front rooms. There was no ambience during our visit. No staff, no music, no people, no bar, no restaurant. Overall, one night was enough.

This hotel is beautiful, stylish and elegant. The location is great, and the sea view is stunning. I loved staying here and would strongly recommend it. Thank you to all the staff!

It was really nice and cosy little things that made it different - coffee machine, nice towels and enough of them, lots of extra pillows. Nice shampoo/handwash gels. Only downfalls no network at all on our phones as our room was in the basement downstairs and also no sunlight or any outside few when you dont have it you realise how much of a difference it makes. Location was wonderful

A beautiful seafront hotel that really stands out. The design is amazing from the lobby to the rooms, which are very comfortable. The amenities offered were as expected. Was quite disappointed that I had to download an app in order to come in as there was no staff present at 6pm when I was checking in.

A lovely cosy, warm and friendly hotel with stunning views. Our room was clean, comfortable and spacious. We had everything we needed and the staff were very helpful with local recommendations. Would definitely recommend and visit again!

Great place to stay, will stay again

This hotel is a great find in Eastbourne. Checkin was smooth, the room was lovely and the location is unbeatable. Parking was really easy on the prom, although I imagine it could be difficult in the summer.

Really friendly. Lovely room overlooking the sea. Had the duck burger and wagyu fries and was very tasty. Breakfast was great and overall i really enjoyed the stay. Plus there was parking outside so very handy. Oh and you can see the pier from the window so ask for room 10. Shhh

Lovely cute little hotel opposite the seaside. We had a lovely sea view room with great views. Room was big and spacious and lovely designed. Staff were very friendly as well. Great for a night or two, and close to the town centre and pier.

Great stay and great place to spend the weekend. Fantastic facilities and lovely staff

Great place to stay

The staffs are absolutely friendly. The room is beautiful, spacious. Kids love it. Very nice stay!

room very stylish and clean, excellent bathroom

The hotel was recently renovated and we had a beautiful room with both bath and shower (room 6). The bed was super comfy and the view from the window was fab. With the windows up you can go to sleep listening to the sound of the sea. The only downside was check in was very slow - due to weather everyone arrived at same time but more staff would really help, especially on a Saturday. We were left waiting for 45 minutes and a couple wanting to eat in the restaurant were unable to due to the waiting check in. I guess they're working on logistics and perhaps short staffed. The morning we were departing they got the rooms mixed up and inadvertantly walked in on us as we were getting ready to leave, which was a bit of a shock.