Overall Ratings & Reviews Radisson Blu Hotel, Durban Umhlanga

Great location. Clean and newer property. Great amenities (shopping and restaurant) close by. Beach is a short walk away.

Excellent

Only stayed one night but a lovely hotel. Good food in the restaurant. Will stay here again

This is the second time that I have stayed at the Radisson Blu and requested a twin room. Neither time have I actually received ed a twin room but rather a double. The first time i complained and we had to wait nearly 2 hrs for housekeeping to come round and separate out the beds, this time we didn't even bother to ask. If the hotel is going to offer double or twin then they should ensure that they provide what was requested. Very frustrating! Otherwise the hotel is beautifully furnished, comfortable beds and pillows, nice water pressure and great breakfast!

Just an escape... A breath of fresh air, smell of Ocean, early sunrise... Awesome... Perfect location for everything... Loved all of it

Only stayed one night but couldn’t fault the hotel for anything. Conveniently joined to a mall.

Great staff

used to work here before , was really looking forward to seeing my colleagues I stumbled upon Bhuti Siyabonga was very happy one of my mentors in the front desk smooth check in. loved being back where I was taught!

Excellent wonderful stay

Housekeeping & maintenance often take too long to attend to requests or confuse requests between room numbers

Great service and location

Everything was excellent

Excellent service

Great

Clean hotel in a great location. Helpful staff, lovely coffee shop & nice pool area.

Another great stay here with a welcome room upgrade as well. Great hotel in all ways

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Great stay, room were small as we booked for 3 people. Location was really good and connected to a shopping centre!

The pool isnt blue at all. Was green I upgraded and paid for 2 executive rooms with lounge access. The description says espresso machine and had nothing. When i called reception they argued with me that the room does not come with the espresso machine. Kids club is just a small room with filthy and broken toys. The tv is removed from the wall, just the remote is there. Staff are rude and unhelpful at reception. Akash is very rude and needs to learn how to treat guests. No turn down service. Entrances to the mall are all closed except one which is difficult to get to as the lift close to it does not work. No halal options at all for lounge access guests. Hotel areas. Other guests were very noisy, drunk and making scenes at reception as well as by the pool area. Definitely not a hotel for families

Staff was accommodating and friendly. Look forward to my next stay