Overall Ratings & Reviews Mikaella Hotel

I wish the window opened. There’s no exhaust fan in the bathroom so showers would steam the place up. The only option is to keep your hotel room door open for fresh air.

Great service , perfect location , quiet, clean and safe .

Great location, steps away from the main square. Service was outstanding and hotel staff were super friendly. Room was very comfortable and the air-conditioning was terrific. I would most definitely stay again.

They couldn't find my reservation, noisy, and it felt un safe.

This hotel is very centrally located in the heart of all the ‘action’ of San Miguel. For that reason alone, I would recommend the stay here. If you are looking for a 5 star hotel at a budget price- this would not be your hotel. It is a budget hotel that is undergoing some much needed updating, but it was clean and everyone was very friendly. It is in a very busy part of town, so it was loud and the construction began fairly early so there was not much ‘sleeping in’ with the noise. All things considered, I would stay here again, hopefully after the updating is completed for another stay.

The place has a great location however it’s close a bar/club so is noisy during the weekend in addition to that they do not offer any amenities such as hand soap which is essential and the bed was not clean, in 3 days they never clean up the room.

Very nice hotel just minutes from the cathedral and main plaza, many restaurants and bars, and shopping. Great location. Nancy at the front desk is very nice, friendly, and efficient.

Location is perfect if you intend to stay in the city centre. Room was refurbished, bed was comfortable, and the shower was great. No noise from the street. Excellent choice.

Great location! Very clean and comfortable. Everything is walking distance.

The staff was friendly and responsive to our requests. We stayed here 5 nights over Christmas. It’s in a prime location near the center and everything. There’s a drugstore right next door to buy snacks and extra waters. We read the reviews on how loud the street noise is and it’s all true. We expected some noise but it’s LOUD until almost 3am and it starts back up around 6:30 am. For this reason, we would not stay here again if we were to return. Our room was missing basic necessities when we first checked in like toilet paper and towels for two people, but they were quick to respond. It’s a beautiful town with lots of restaurants and cute shops all within a few blocks.

Great location close to the main attractions. Well worth the price. Amenities should include a chair in the room so one doesn't have to sit on the bed to eat. No fridge, microwave, or hot water. But I guess this is a budget hotel

Great staff, friendly and helpful, especially Nancy. Located in the heart of the historic district it is very walkable. Close to the church, many restaurants; coffee shops; bars and rooftop bars; shopping etc.

Great service

Amazing location and great hotel with views from the rooftop.

We like staying here. Great location.

If you don't mind the noise of constant festivals in the centre of town, then this place has everything, including a nice rooftop deck. Staff was friendly and extremely helpful.

Received an extortion call at 4am trying to get money from me. The hotel staff gave my number to these people. Asked locals the next morning and it is a usual scam where tourist are falsely accused of illicit activities and asked to pay a bribe or else…. Phones are usually leaked by hotel staff. Fortunately I caught on early enough not to fall for it. Never will give my number out when registering at a hotel again. On another note, bathroom absolutely smelled awful, like sewers. Room was not as clean as it could be. If I ever go back to SM will definitely be staying at chain manages hotel, although more expensive it is safer.

Excelente localidad del hotel, amable personal. Los son pequeños, las maletas casi no caben, es para viajeros que no van a pasar todo el día en el cuarto y lo usan para dormir. El hotel es acogedor, seguro, y limpio. Algo ruidoso en la noche por el bar nocturno La Gloria a un lado pero no está tan mal.

You can't beat the location of this place! Just steps from the main square of San Miguel De Allende. Literally everything I wanted to see was right there. Good food at the restaurant, Drug store downstairs, and Starbucks two doors down.

Hotel Mikaella is in the heart of San Miguel de Allende. It is steps from la parroquia. They have available rooms with views to the parroquia and gardens. The rooms are very clean and the staff is so friendly