Overall Ratings & Reviews Hyatt Place Newark/Silicon Valley

Been to this hotel 2-3 times now everything is well taken care of only thing I found on my last stay was woman’s hair in the bathroom near shower could of been the cleaning lady it’s fine it’s meant to happen on a busy hotel.

The staff and the facilities were really nice. The food at the Placery was great too. What more can I ask for. Thank you Hyatt Place Newark

Parking stalls are a bit too small.

This hotel is fine. Clean room, friendly, attentive staff. My only criticism is the chair in the room in front of the desk. Extremely uncomfortable and no way to adjust. No support for back, very hard to move. Other hotels in this class have ergonomic chairs that adjust up a down, and are on wheels.

Very relaxing stay.

Stayed so my daughter could swim but the pool was extremely cold, not a very good experience at all as when we were sleeping we could hear people walking and sounds from other rooms. There was an unpleasant smell in the floor we stayed in. Overall not happy with the property and won’t be staying here next time.

Great people and clean hotel

Good

It was very quiet and modern.

There was a shear covering for the window. Nothing else so you could see out and at 5am it was super bright in the room. The room had an unpleasant smell. It was super clean and staff were very nice though.

Positives: Very convenient location, comfy beds. Negatives: We paid xtra for a top fl. room because we were exhausted from our 14 hour flight and needed a quiet room so I could do my remote job in peace on 1st day back Welllll....a loud trashy family was moved in right next door w/their yipping dog that was so loud it sounded like they were in the room with us. The mother alternated ignoring her toddler and then screaming at him for getting into something while their agitated dog barked incessantly. On 4 separate occasions I called the front desk to complain, theyd send someone up but the noise continued. Then the mother apparently left and her other kids remained with the yipping dog and when asked why this was continuing staff stated they didn't hear anything when they came up. I then asked them to come up again while I waited out in front of the room and while there was less shouting when they arrived-- the dog cont. to bark and staff agreed that was unacceptable. I asked them if they could move them to a different location and they replied the first fl. was designated for this but was already full. So I asked to be moved, and they put us in a lower level floor but the process of having to move all of our stuff when we were so jet lagged was totally exhausting and disruptive to my first day back with my remote job. Very poor policy to locate large families w/dog with everyone else and then punish the guests subjected to it.

Comfy but, comforter was dirty & room could of been cleaner!

Room is spacious and clean. Staff is very friendly.

The manager, Joel, was kind and cared about customer service. The staff were amazing and kind when serving us. The rooms were clean, and the services they provided were great. Our stay for our soccer tournament was amazing thanks Hyatt hotel!

Great customer service and amenities

The Hyatt Location Was Awesome It Was Amazing And Quit Too We Will Be Back Thank You To All Staff Who Went Up And Above

Good location.

Everything was good except the breakfast quality was not as good compared to few months ago when I went. Food ran out before serving hours and not refill everything like bread, ham, tortilla, and fruits.

Clean

There is no service, check in time is 3pm. We arrived at 430pm and room is still not ready. There is no drinking water on the entire facility. Drinking fountain is broken, no ice water at the lobby, and no ice water during breakfast on second day - can you believe that? We has to purchase bottle water. Did online check out, never got emailed the invoice as promised even after a call to the front desk. Horrible experience!