8.4
Very Good
From 63 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.8

Location

8.2

Service and Facilites

8.0

People often mention about Omirita Resort
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Distance to City Center (2)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Omirita Resort

Number of reviews per page
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40
Customer reviews
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Luong T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It's okay, the breakfast was quite simple, maybe because I went on a day when there were no customers🙄
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2 people find it helpful
Sabrina N.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
We stayed for 3 nights and overall had a wonderful experience. The room was clean, the service was great, and the staff were very friendly. Our only small complaint is about the mosquitoes — we had a few bites during our stay. It would be perfect if the hotel could take extra measures to control them. Otherwise, we truly enjoyed our time here and would love to come back!
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2 people find it helpful
Sabrina N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 15 week(s) ago
Overall we had a pleasant experience. However, I would like to share an unfortunate issue we encountered during checkout. When we checked with the staff earlier, we were informed that we could check out at 3 PM without any additional charges. Based on this, we planned accordingly. However, when we checked out at 3 PM as agreed, we were unexpectedly told there would be a 30% extra charge. What made the situation even more uncomfortable was that we were told if we didn’t pay, the staff member who had originally advised us would have the amount deducted from his paycheck. We felt pressured and found this handling very unprofessional, especially since it was a miscommunication on the hotel’s part, not ours. We hope the management can better coordinate internal communication to ensure guests are given clear and consistent information, and that staff members are not put in such difficult situations in front of guests. Other than this issue, we enjoyed our stay, but we hope future guests will have a smoother experience at checkout.
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3 people find it helpful
N***N
icon-origin-TRAVELOKA
8.6
/10
Reviewed 30 week(s) ago
Early check-in is supported but room amenities are not as good as small hotels in the center. The room is super cold, if you have small children, you should consider. In return, the view is very beautiful, breakfast is okay, quiet. But far from the center and the shuttle bus does not take you to the resort!
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3 people find it helpful
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Vo Hoang H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Good service, clean, beautiful, cheerful and enthusiastic staff
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3 people find it helpful
Huynh V. T. T.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 59 week(s) ago
Customer service is not good, I told the receptionist to check out early at 6am, the receptionist agreed, told the receptionist to prepare breakfast to take away (the hotel announced that if you check out early + the room has breakfast, you will prepare food). light food to take away for guests), then ask to pay for the room in advance. The next morning, when I checked out at 6:00 a.m., the receptionist didn't even see anyone, let alone the breakfast that the guests promised to prepare. —> Afterwards, he did not text or call to inform or apologize to the customer. Poor hygiene, after cleaning the room, bed sheets, towels, blankets of all kinds were left piled on the ground right at the entrance of the villa, blocking the door. When it rains in Da Lat, the water under the living room floor is very dirty.
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8 people find it helpful
S***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Beautiful location, on Mimosa hill, but driving in and out of the resort needs more support from security forces instead of letting guests pay attention themselves. Beautiful room, clean, extremely quiet. Great view. Car parking needs more investment, crowded guests have to park on the slope, feeling unsafe. Breakfast is not really impressive. Acceptable.
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5 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate and improve all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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Kien p. v.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 67 week(s) ago
Chưa từng thấy resort nào tệ hơn phòng bố trí rất tào lao wc không cửa ngăn đi wc là thúi cả phòng, tắm thì nước bắn ra cả ngoài dù có cửa ngăn, ban công không vệ sinh dơ không tả nổi tiện ích hay thoải mái là bằng 0, tối wifi hư gọi điện thoại hỗ trợ thì nhân viên kĩ thuật báo hết sức có ích "iPhone thì khí rồi" wifi có xong được 15p lại mất. Mang tiếng là resort với cả villa Đi đúng dịp Đà Lạt nóng không thể tả đc, xin được cái quạt thì không biết cắm đâu được Nhà hàng buffet sáng thì 7:30 xuống hết món không refill, đồ nước ngó đông ngó tây đầu bếp phụ trách mới chạy ra phục vụ. Món đã ít, có nhúm cỡ chưa tới 20 khách mà không phục vụ được Điểm cộng duy nhất là lễ tân nhiệt tình hết
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4 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate and improve all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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Nguyen H. T. U.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
Cảnh đẹp, không khí mát mẻ trong lành, nhân viên thân thiện dễ mến, phòng ốc sạch sẽ rộng rãi, rất thích hợp nghỉ dưỡng vì yên tĩnh không đông đúc như trong trung tâm. Có dịp sẽ quay lại lần nữa.
2 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
khách sạn giữa đồi thông khí hậu trong lành mát mẻ thích hợp nghỉ dưỡng yên tĩnh không ồn ào như trong thành phố, cách trung tâm thành phố 5km cũng không xa lắm, phòng ốc sạch sẽ, ăn sáng hơi ít món.
5 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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Nguyen B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 70 week(s) ago
Resort có view đồi và rừng thông rất tuyệt, đặc biệt vào sáng sớm mù sương. Không khí trong lành, yên tĩnh, cảm giác rất thư giãn. Nhân viên thân thiện và nhiệt tình. Phòng rất sạch sẽ và bài trí rất xinh xắn, chỉ có hệ thống nước nóng mất khá nhiều thời gian làm nóng nước, phải đợi (resort có note lưu ý về vấn đề này trong phòng). Việc sử dụng bồn tắm vì thế cũng không quá tiện lợi. Buffet sáng theo mình khá đơn điệu, nhưng không ảnh hưởng quá nhiều đến trải nghiệm. Đường đi từ trung tâm thành phố đến resort là đường đồi, ban đêm có một đoạn không có đèn nên nếu thuê xe máy để tự di chuyển nên tranh thủ về sớm sẽ an toàn hơn.
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Giang B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 71 week(s) ago
Resort nằm ở vị trí giữa rừng thông rất đẹp & yên tĩnh, rất thích hợp cho nghỉ dưỡng. Tuy nhiên ăn sáng buffet không được phong phú, rất ít lựa chọn, có thể do còn ít khách
1 people find it helpful
Luong M. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
cảnh rất đẹp. yên bình. Mọi thứ đối với gia đình mình thật tuyệt vời.
2 people find it helpful
Diệu Á.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Nhân viên thân thiện , nội thất tiện nghi, rất phù hợp với đi gia đình
1 people find it helpful
Tran K. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Chỗ ở sạch sẽ, có máy sưởi. Ăn sáng buffet rất ít món, mình đã ăn 2 tô bún chả cá vì không còn gì để ăn, nhưng đồ ăn ngon nên cũng tạm ổn. Sẽ quay lại lần sau
2 people find it helpful
Accommodation's Reply
04 Mar 2024
Omirita hello Kim Hoang, Thank you for trusting in using the resort's services, and also thank you for your extremely useful and meaningful comments for the resort. In order to help the resort pay attention to overcoming shortcomings to improve the service to be more professional and perfect, to serve customers better and better. The resort is pleased to welcome you to visit the resort on the nearest occasion.
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Tho L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 77 week(s) ago
Resort miss booking, mình đến nơi vào chiều tối muộn, đang đói và mệt mà gặp phải sự cố như vậy thật sự không happy , mặc dù sau đó resort đã có hướng xử lý, vì mùa cao điểm không có lựa chọn nào khác nên bắt buộc mình phải đồng ý.Hi vọng resort chú ý hơn. Khuôn viên rừng thông rất chill, buffet sáng khá ít đồ ăn, tình trạng vệ sinh mình đánh giá chỉ ở mức trung bình ( same hotel 3 sao).
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Accommodation's Reply
04 Mar 2024
Omirita hello Thao, Thank you for trusting in using the resort's services, and also thank you for your extremely useful and meaningful comments to the resort, to help the resort pay attention to overcoming shortcomings to improve the service to be more professional. and become more complete, serving customers better and better. The resort is pleased to welcome you to visit the resort on the nearest occasion.
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Xuyen L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 77 week(s) ago
Ở đây 2 lần, mọi thứ điều tốt
1 people find it helpful
Accommodation's Reply
04 Mar 2024
Omirita hello Ms. Xuyen, Thank you for trusting in using the resort's services, the resort will try to improve the service to be more professional and complete, serving you better and better. The resort is pleased to welcome you to visit the resort on the nearest occasion.
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VO THI T. D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 82 week(s) ago
Yên tĩnh, đẹp, nhưng hơi xa trung tâm Nhân viên lê tân dễ thương, thân thiện
1 people find it helpful
Le Thi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Không khí trong lành, khung cảnh đẹp, mọi người rất đáng yêu và thân thiện
1 people find it helpful
Huynh Thi Kieu
icon-origin-TRAVELOKA
9.4
/10
Reviewed 86 week(s) ago
Quiet resort, spacious room, very beautiful view, especially the view during breakfast. The minus point is that the Resort is located right at Mimosa Pass, riding a motorbike between the center and the resort requires careful attention to traffic
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Number of reviews per page
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