No one was present during the check-in window; I called and was advised to get the room key out of a closet.
Dining room had not been fulled cleared from that the morning breakfast (half bagel in toaster/bowl full of empty creamers).
There was no service for the first days breakfast (offer of water for table/jam for toast). We ended up going behind the bar and taking a bottle of water from a frig.
Second morning when ready to checkout, the employee did not know how to run our credit card or provide a receipt.
In our two-day stay, the owners never reached out to make contact, inquire about our stay, or see if we needed anything.
Beautiful common areas with a ton of potential, but the weirdest service model I've ever experienced..