BEWARE: air conditioning is controlled by the hotel, and can't be changed. The room was very hot at night and we woke up several times. Other things, no hot water or coffee maker in room. this is very annoying you must go to basement to get coffee.

We had a great stay. The room was clean, looked fairly new, and had a beautiful view. It also had a small bottle of sparkling wine and a couple of chocolates on arrival, which was a really nice touch. The hotel staff were all nice and friendly. We didn’t get to have a breakfast at the hotel (by choice), but it also looked great. 4 stars because there were some little things that were missing, for example the water dispenser wasn’t available 24/7 and the water wasn’t filtered (just tap water, from what we were told by the hotel staff). Same applies to coffee/tea. There was no coffee machine or kettle in the room, but they did have a coffee/tea corner at the hotel, it was however only open between 12pm-8pm. All in all, we still really enjoyed our stay and would come back.

Check in and out easy. Staff was very friendly throughout stay. Location is excellent, out of the main tourist area but an easy walk to the old town or Gros. Train and bus stations very close. It seemed like our room was recently renovated or updated. Towels were very large and showers as well.

Hotel staff are very friendly and super helpful. Great location. Hotel is simple eg no tea or coffee facilities in room but there is a small fridge and we were given a small bottle of Cava on arrival with two glasses. The hotel is a short walk from the bus station which is also co-located with the train station and taxi rank.

We had a lovely stay here. It's a nice and well maintained hotel. When we arrived we were welcomed by a friendly young man. The rooms are as mentioned on the website. All necessary amenities are present. A nice bonus was the small fridge since it was quite warm outside. We booked our stay with breakfast, at which we were welcomed by a friendly lady every morning. Breakfast was nice and there was lot's to choose from. I would stay here again when visiting San Sebastian.

This is not in the old town, but walkable to all the major destinations. easy to get around. Clean, friendly, convenient.

Great location with a friendly staff and great amenities.

Cute hotel, friendly staff, convenient location, very clean

I booked a last minute stay and they were so kind and helpful. Extremely friendly and even helped with planning various routes to the airport. Conveniently located for airport and to take bus into the center of the city. Would absolutely stay again!

Excellent location and clean well appointed rooms, helpful staff. Has a generosity re a free chocolate and basic mini bar items, plus access to a coffee bar during the pm. Not a 5 to ? Over priced breakfast and non functional AC in our room. The latter could have been fixes, so my oversight in not asking at the time.

Fabulous find! The room was immaculate and beautifully renovated. The staff were friendly. Close to everything!

Small compact property with great location.

I enjoyed my stay and I will stay there again!

Property looked brand new. Room was really nice.Area was extremely convenient.

The fact that a lot of sites were walkable and transportaion was easy... We didn't get a receipt when we left? Can they send one via email Thx

We loved the hotel. But I want to thank the wonderful staff of the hotel. They were friendly, professional and helpful. We usually stay at Airbnbs and had to stay at the hotel for a few days but the experience with our stay at the hotel and their outstanding staff reminded us of the advantages of staying at a hotel. Thanks!

The rooftop pool and roof terrace areas were great in the sunshine. Good gym. The room was a bit underwhelming in relation to the cost. Comfortable bed and good shower, though. OK but not great breakfast.

We had a wonderful stay over NYE. Location is fabulous and beds are comfortable

I thoroughly enjoyed staying at this hotel. It is a superbly managed property. Attention is given to every detail. Consistency is at this level is hard to achieve, but they do it! Each day. The customer glides through the experience of being a guest and never has to think for a moment about how it all gets to be so perfect. Magic!

I spent a hours relaxing on balcony after tromping about the city. The street is attractive and quiet after hours. The room was clean and comfortable.