Overall Ratings & Reviews Paviliun Helomi

Strategic location, in front of the hotel there is a place to eat, coin laundry, minimarket and others. To bring a family of around 5-6 people, it is very suitable to book 2 rooms because the rooms are connected to each other if you take them next to each other. The room condition is clean, there is a smart TV, there is a stove, dispenser, and cutlery. It's really nice. I stayed for 3 days from January 25-28, 2025.

Actually all the facilities and cleanliness are good but unfortunately I am afraid to stay here again because my personal belongings were moved by the staff while I was out because we happened to rent for 2 nights and had paid in full a long time ago. The reason for moving my belongings was only because there was a fellow guest who asked for a nearby room but had to sacrifice me as a new guest who had paid in full in advance. If my room was going to be used by someone else, they should have confirmed it early in the morning so that I could move my belongings myself. But this confirmation was at 11 am when I was already outside the hotel even though the staff already knew that I was staying for 2 nights. Well, it's not a big deal even though I've been moved to a new room and my belongings are in good condition but there are personal belongings that should not be seen/touched by other people who are not mahram. Honestly, at first I was happy to stay here with my family but ended up disappointed because of the unpleasant treatment from the hotel. I apologize for giving a review according to the reality in the field, please improve it so that you care about the guests. Thank you

Very comfortable staying here

The rooms are very clean, the facilities are very good, from the TV, cupboards and shared kitchen which is very worth it, the bathroom is also clean.

The rooms are comfortable, clean, quite complete for that price. Overall okay.