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Explore Muong Thanh Luxury Cao Bang

Traveloka (11)

Other sources (11)

9.2

Exceptional

From 11 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

9.0

Meal

8.5

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Muong Thanh Luxury Cao Bang

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Customer reviews

N***g

Staycation

9.6

/10

Reviewed 29 week(s) ago

Breakkfast was below average but everything else was superb! Room was clean & the view was awesome from the 16th floor.

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Accommodation's Reply

06 Dec 2024

Dear Customer, Thank you for taking the time to share your experience during your recent stay at the hotel. I am very happy that he noted the cleanliness of the living room and sincerely apologized to him for the shortcomings that affected his vacation this time. I will work with the relevant departments to find the cause and have a solution to overcome the problems you mentioned. I would also like to thank you for recognizing the enthusiasm of the staff and this is our motivation in the journey of providing services. Hope to welcome him back to the hotel in the near future. Respect Ngo Van Linh Hotel Manager

tan tan

8.5

/10

Reviewed 30 week(s) ago

We had a great vacation at the hotel. Enthusiastic. Thoughtful. Warm welcome. Beautiful hotel, up to standard. Good breakfast. Your children supported us.

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Accommodation's Reply

06 Dec 2024

Dear Mr. Tan, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Cao Bang Hotel. I am very happy to read your review about the attentiveness of the hotel staff. This is our motivation in the journey of providing customer service. Thank you very much and look forward to welcoming you back to the hotel in the near future. Mr. Ngo Van Linh Hotel Manager

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Bui N. X. T.

Staycation

10.0

/10

Reviewed 54 week(s) ago

5 stars, 10 points. Convenient location, right in the city center. Right on Kim Dong Walking Street (open on Friday evenings and Saturday evenings). The surrounding streets have many shops selling food, from popular to a bit more high-end, with a variety of Korean, Japanese, and Western dishes. In the evening, you can go to the rooftop cafe to enjoy the night view of the entire city. This is also the highest place to enjoy panoramic views of the city. Although it is a 5-star hotel, the price is very affordable. The price of a glass of water here is only the same as a glass of water at a Saigon cafe. The prices of dishes on the restaurant menu are also affordable, ranging from 50k to 100k. The breakfast buffet menu is diverse, with new dishes every day. I stayed here for 4 days, the water dish was not repeated. Just a little disappointed that the fried rice with beef and pickles was not very delicious. The seasoning hasn't arrived yet, hopefully the restaurant's fried rice will be a little drier, and don't cut the beef and mustard greens too much. The rooftop swimming pool is located in a dome. Although you can't enjoy the view, it doesn't get too much sun. Ideal swimming pool, only 1m3 deep.

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Accommodation's Reply

21 Jun 2024

Hello Bui NXT, Warm greetings from Muong Thanh Luxury Cao Bang Hotel! I am very honored and happy to receive your assessment about the service quality of Muong Thanh Luxury Cao Bang Hotel. Caring for customers with dedication and professionalism is always the top criterion in our service. Wishing you and your family good health and happiness. Hope to see you and your family again soon. Best regards, Hoang Van Linh Hotel manager

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Hang T.

8.5

/10

Reviewed 71 week(s) ago

Khách sạn khá ổn, nhân viên thân thiện. Phòng khá rộng, tuy nhiên phòng mình ở hơi có mùi, có thể là mùi từ nội thất, nên thay bồn tắm sứ cho phòng suite. Ăn sáng khá ngon tuy nhiên giờ ăn sáng kết thúc quá sớm. Nhà mình có bé nhỏ nên việc đi quãng đg khá dài và vất vả lên CB cần có tgian nghỉ ngơi, do vậy phải dậy sớm để ăn sáng khiến mình thấy rất không hài lòng. 8h mình lên thì đồ ăn đã gần vơi, sau khi tìm chỗ ngồi, lấy đồ ăn và phải ăn rất vội vì 9h các bạn đã dọn đồ. M nghĩ khách sạn nên thay đổi điều này

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Accommodation's Reply

05 Mar 2024

Dear Ms. Vo Thi Thuy Hang, Thank you for taking your valuable time to share your experience during your recent stay at our hotel. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with relevant departments to find the cause and find solutions to overcome the problems you mentioned. Best regards Hoang Van Linh, Hotel manager

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