Overall Ratings & Reviews Maple Manor Hotel

Very clean hotel, friendly staff. Breakfast was perfect and delivered in a very timely manner. Would stay again.

Very convenient to Gatwick Airport at a reasonable price. Clean rooms and a cooked breakfast on request

I wouldn’t recommend this hotel for business. Although I probably wouldn’t be happy staying for hotel either as the hotel is in darkness whenever you arrive. The bar/restaurant is not operating so you will need to go out. WiFi is terrible to work. Such a shame as the hotel has such potential and could be so lovely but it lacks personality, staff are lovely but didn’t look like they wanted to be there. Such a shame.

Ground floor family room. I was staying with elderly relative. Bathroom would benefit from being a wet room. Akward step from reception to room lobby. Staff lovely, friendly and helpful. Breakfast good. I would stay again

Warning, the walls are paper thin and you can hear whatever the other room is watching and the commentary from the other guests. Thank god they werent in the mood.

Everything about the property was great except for the bed it was the most uncomfortable bed I’ve ever been in, we had an early morning flight and I can honestly say I didn’t even get a minutes sleep, the room was boiling, even with the window open. He bed was hard and pillows were quite firm which meant I actually got up with a bad back. Location was good though it may have been this room in particular Oh we could hear everything movement of next door too

Very nice and clean

Nice room, quaint property. In remote location, could not walk anywhere as road was busy with no sidewalk. Very nice breakfast to purchase in dining room but no supper available.

I checked in 45 mins early and was charged £30. The room itself was only £50 so go figure. Words such as rip off and uncaring customer service spring to mind. The room was ready, so why? Why annoy your customers so much? I guess there is no refund at the same rate for early check outs, so RIP OFF. Next there is the room - it was nice as was the bathroom, but very small. OK, it was a single room but no table or chair or desk, so if you want to do some work it is not ideal.

Talking from early hours. The hotel is clearly for people who are getting flights. However there is zero attempt at sound proofing and the open plan design means you can hear EVERYTHING. People talking at 4am to the receptionist was crystal clear in our room. And every other conversation that was had with the receptionist or even them on a phone. I wouldn’t stay here if you want a quiet nights sleep.

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Can't fault the ladies at the desk, really polite and helpful however the room let it down. The hairdryer was so dusty I had to clean it before using it. There was a mini fridge in the room which was also very dusty on the top. The bathroom floor wasn't in the best condition and there was mould in the bathroom shower. Other than that bed sheets were clean, had all the facilities and offered a really nice breakfast. Free parking was excellent too.

It was extremely noisy and I beaten by bed bugs all night, remote in my room did not work I had to request for it be replaced

Great stay - we arrived really late after a delayed flight and had a comfortable night. Breakfast was very nice and reasonable at £7.50. We’d stay again if flying from Gatwick.

I arrived at 8 pm and food was not available. Not even snacks.

Its basic but clean etc. The sat nav took me to restricted area so could jave done with better instructions as to finding hotel. I endED up driving around For an hour as satnv lost signal - poor show EE. Check in fine helpful Japanese receptionist.

The name Manor is very misleading. These are rooms built as an extension at the back of the property. Very poor

We were disappointed that breakfast was not included in the price as we thought in our original booking it said including breakfast

On arrival was met by the lovely Jade. Was very pleasant and helpful. Credit to the hotel.

-4 degrees and no heating or hot water