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Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Explore Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Overall Ratings & Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Traveloka (279)

Other sources (2)

9.0

Exceptional

From 279 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

8.8

People often mention about Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

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Staff Friendliness (48)

Taste (45)

Variety (45)

Bedroom (44)

Hotel Area (44)

Ambiance (42)

Surroundings (40)

Bathroom (38)

Family Friendly (37)

Activity Option (34)

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Traveler Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

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Customer reviews

Verified Traveler

Leisure

10.0

/10

Reviewed 21 hour(s) ago

Our stay at Marianna Resort was a pleasure. It's located right on the shores of Lake Toba with beautiful views. The rooms are clean and comfortable, and the facilities are complete, from the swimming pool and spa to water activities. The staff is friendly and helpful. The breakfast is varied and delicious, and the resort atmosphere is modern and serene. The price is a bit premium, but it's well worth the experience. Recommended for a vacation to Samosir.

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Ifanto D.

Leisure

10.0

/10

Reviewed 5 day(s) ago

Staff is friendly. Luxury resort with excellent view of Toba Lake

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Accommodation's Reply

18 Nov 2025

Dear Mr Ifanto, Horas From A Truly Unique Experience Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at Marianna Resort, appreciating our friendly staff and the luxury experience with an excellent view of Lake Toba. Feedback like yours motivates our team to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay. For the latest information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com Warm regards, Management of Marianna Resort Samosir

R***a

Leisure

8.4

/10

Reviewed 2 week(s) ago

The room is just standard, new hotel, pool facing the lake, varied breakfast menu 🙏

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Accommodation's Reply

08 Nov 2025

Hours from a special experience Thank you for your review. We are delighted to know that the swimming pool with a view of Lake Toba and the varied breakfast menu created a memorable experience during your stay at Marianna Resort. This feedback is highly valuable for the continuous improvement of the quality of our services and facilities. We sincerely hope to welcome you back again on your next visit. For more information about Marianna Resort, please visit our official website at w.Mariannaresort.com. Best regards, Marianna Resort Samosir Management

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p***k

10.0

/10

Reviewed 2 week(s) ago

Good for healing best for stay in samosir

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Accommodation's Reply

08 Nov 2025

Dear Valued Guest, Horas From A Truly Unique Experience Thank you very much for your kind feedback. We are delighted to hear that you found Marianna Resort a perfect place for healing and enjoying your stay in Samosir. Your words motivate our team to continue providing excellent experiences for all our guests. We look forward to welcoming you back for another memorable visit. For more information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com Warm regards, Management Marianna Resort Samosir

L***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

The staff are very friendly and the food suits my taste.

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Accommodation's Reply

08 Nov 2025

Dear Horas, From a truly exceptional experience, Thank you for your positive review. We are so glad that our friendly staff and delicious food made your stay at Marianna Resort a memorable one. Reviews like these motivate our team to continue providing the best service to all our guests. We look forward to welcoming you back again soon. For more information about Marianna Resort, please visit our official website at w.Mariannaresort.com. Best regards, Marianna Resort Samosir Management

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Brigitta S.

Staycation

9.7

/10

Reviewed 3 week(s) ago

Check in for our honeymoon at lake view bedroom. I think the room is quite the same as other types, but the view is very mesmerizing. I love the morning view. The staff near the restaurant is very helpful for taking good photos. Thank you and see you.

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Accommodation's Reply

08 Nov 2025

Dear Ms. Brigitta, Horas From A Truly Unique Experience Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your honeymoon stay in our Lake View bedroom, especially the mesmerizing morning view. We are also glad that our staff near the restaurant was helpful in taking memorable photos for you. Your words motivate our team to continue providing excellent service to all our guests. We look forward to welcoming you back for another memorable stay. For more information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com Warm regards, Management Marianna Resort Samosir

J***n

Leisure

9.4

/10

Reviewed 3 week(s) ago

The Finest Hotel at Samosir A stay at the Marianna Samosir Hotel felt comfortable and classy. The breakfast buffet was delicious and the food was of high quality. The rooms were clean, with professionally maintained beds and bathrooms free of water stains, and the duvet and bedcover felt premium and clean. The room was spacious, cool, had blackout curtains, and four complimentary bottles of mineral water were provided. The swimming pool wasn't very deep but clean, though the shower area was a bit limited. The staff was responsive and friendly, making it perfect for a staycation, as there are plenty of fun activities on the hotel grounds. A small suggestion: since the island location makes access to tourist attractions somewhat remote and cars get dirty quickly, it would be perfect to include a free exterior cleaning service and a TV with Netflix or YouTube Premium, as is typical for a five-star hotel.

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G***n

Business

9.1

/10

Reviewed 4 week(s) ago

Good for healing and dating, also business

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s***o

Leisure

10.0

/10

Reviewed 4 week(s) ago

The Staff is very helpful and friendly. Feel homely and surrounded is so many restaurants, cafe and eatery

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Imel H.

Staycation

9.1

/10

Reviewed 4 week(s) ago

It's important to check the bathroom's cleanliness before reselling. I found a lot of hair in the bathroom.

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T***I

Leisure

9.3

/10

Reviewed 6 week(s) ago

Pros: The hotel is very new and well-maintained. The hotel and rooms are clean. The breakfast is plentiful and varied. There's a nice dock on the lake. The view is beautiful. Cons: The pool rules are very strict regarding clothing worn while swimming, and the lifeguards are there to monitor and enforce them. The staff seemed to be pretending to be friendly, but some were not at all, especially those on the rooftop. Our room smelled like something between massage oil and hot oil.

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1 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re delighted to know that you appreciated the cleanliness of our hotel, the variety of our breakfast, and the beautiful lakefront view and private jetty. At the same time, please accept our sincere apologies for the discomfort you experienced regarding the pool regulations, room scent, and staff interaction. Your comments are truly valuable for us to review and improve. We will immediately follow up with our housekeeping and service teams to ensure that similar experiences do not occur in the future. We truly appreciate your constructive feedback as it helps us to continuously enhance our standards and provide the warm, genuine hospitality that Marianna Resort & Convention is known for. We hope to have the opportunity to welcome you back soon for a more seamless and pleasant stay. Sincerely, Management of Marianna Resort & Convention Tuktuk Samosir

罗

罗特

Leisure

9.4

/10

Reviewed 6 week(s) ago

I've booked Villa King. Frankly speaking, the view wasn't the best, because the villa mola is not directly towards the lake side. some north villa may be much better. Even lake view luxury rooms might be much better in view. The room was excellent. Equipments are new. One compliant is Resort's whatsapp chat is very poor. Difficult to get useful guidance. On the other hand, the receptionist are helpful with support of booking boat etc.

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Accommodation's Reply

13 Oct 2025

Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for taking the time to share your review with us. We sincerely apologize that your villa view did not fully meet your expectations and that our WhatsApp communication service fell short during your stay. We truly appreciate your kind words regarding our villa facilities and the helpfulness of our reception team. Your feedback is very valuable and has been shared internally to improve our guest communication and ensure a smoother experience for future stays. We hope to have the opportunity to welcome you back again soon, and we will do our best to provide you with a more satisfying and memorable stay — perhaps in one of our Lake View Rooms or north-facing villas for a better scenic experience. Sincerely, Management of Marianna Resort & Convention Tuktuk Samosir

abetnego s.

Staycation

10.0

/10

Reviewed 8 week(s) ago

The reception staff is helpful and friendly, the breakfast is varied and delicious, the hotel is clean, the view is good.

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1 people find it helpful

Accommodation's Reply

01 Oct 2025

Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Management – Marianna Resort & Convention Tuktuk Samosir

Muliady

Leisure

10.0

/10

Reviewed 8 week(s) ago

The hotel staff was friendly and very helpful on my family vacation.

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Accommodation's Reply

01 Oct 2025

Budi A.

10.0

/10

Reviewed 12 week(s) ago

Hotel with a very beautiful view of Lake Toba, a five-star hotel with excellent service.

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Accommodation's Reply

04 Sep 2025

Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager

Guest

Leisure

10.0

/10

Reviewed 12 week(s) ago

The staff is very friendly, the hotel is clean and fragrant and provides a very memorable experience

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Accommodation's Reply

04 Sep 2025

M***i

Leisure

10.0

/10

Reviewed 13 week(s) ago

Very fun, very suitable for a vacation with family.

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Accommodation's Reply

04 Sep 2025

M***s

Leisure

10.0

/10

Reviewed 17 week(s) ago

The incredible beauty of Lake Toba can be enjoyed directly from the hotel balcony. The facilities are comprehensive. The spa is top-notch, with views of Lake Toba while relaxing.

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3 people find it helpful

Accommodation's Reply

30 Jul 2025

H***a

Leisure

10.0

/10

Reviewed 20 week(s) ago

Overall the location is amazing and the facilities are also the best

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