One of the nicest boutique hotels we have ever stayed at. Beautiful old Austrian decor. You could not ever find closer location to everything. Hop on hop off bus right out the door, abundant food mètres away and shopping steps away. Highly recommend

The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!

Pension Suzanne is an older hotel conveniently located near the Opera House, making it an ideal choice for first-time visitors to Vienna like us. The decor offers a charming glimpse of Vienna’s past, which I really appreciated. The air conditioning was a welcome relief during the particularly warm days of our stay. Our room was cleaned daily, and while guest services aren’t available around the clock, I truly valued the warm, personal greetings we received each time we passed the reception. Considering the price, I found it excellent value and would gladly stay here again on a future visit to Vienna.

Nice staff. Great location. Very quiet. Comfortable beds. I recommmend.

This was a cute little property right by the Opera. It is somewhat of an odd setup and a little outdated, but it was cozy and served all of our needs. It was a great location. Would stay here again.

Comfortable hotel near square of shops and restaurants. The manager is very nice. Umbrellas available to loan for rainy days. Few steps away from a delicious cafe. Walking distance to a lot of sites.

The staff was very friendly and helpful. The room was clean and well appointed. The only downside to our room was a lack of spaces to put our luggage.

Perfect place, thank you

Excellent

Quiet traditional and cosy pension, fabulously placed 2 minutes from the opera house. Helpful staff. Room very comfortable, clean and warm. Good shower/wifi and there’s a lift for upper floors. Its not a modern hotel with loads of extra facilities but I don’t want /need that. They look after cases after check out and provide tea/coffee in the room.

At first, I thought the hotel was a little sketchy. It has a very small elevator, which you have to take up one floor to reach the reception desk. The "Reception" is just a small office that seems pretty outdated. But the place really grew on me after a couple days. The room was very nice, the beds very comfortable, and it was very quiet despite being in a busy part of the city. The staff were very friendly and helpful. Best of all, the location is outstanding, a block from a tram and subway stop and easy walking distance to the museums, St. Stephens Cathedral, and other sights in the old town.

Room was large and clean. Old world charm in a fantastic location. It is not a 24 hotel reception service for those that want that.

Great location. Clean and safe. Staff was great. Fyi, reception close at 10pm and staff available for emergency. Hotel in part of commercial and residential building. So not your typical hotel setting.

I had a double room with kitchenette and balcony. It was spacious, quiet, clean and right by the opera house. I was visiting for music so perfectly placed in the centre of town. It’s an old fashioned pension which I love - not for those who want a modern hotel room which could be anywhere. There was maid service daily - the staff were charming, coffee and tea stocked up daily and the small kitchen was well equipped. Shower was hot and worked well. Central heating was toasty (I was visiting in winter). A small lift also so no need to haul luggage up stairs. This is not a hotel with lots of facilities but I didn’t need that type of accommodation.

Great location!

The bathrooms have high-walled tubs, not showers. It was treacherous getting in and out as they did not provide bath mats. There was also a small ledge from the doorway area to the sink that was unmarked and difficult to see which tripped me up a couple of times. The radiator could not be adjusted and was way too hot, leaving me to open a window in December. The mattress was as hard as a futon and the pillow was flat. The staff were friendly, the place was clean, and the location central.

The hotel is in the perfect location for a stay in Vienna..shops and restaurants nearby. The rooms are clean and staff very helpful and friendly.

Great location Large room

This is an older hotel and building, and the entryway and corridors to the rooms have a municipal feel to them (until you walk through the interior doors to the small hallways leading to the actual rooms). However, the room was large and clean, well-furnished, and the beds very comfortable. The staff could not have been more friendly. The location simply cannot be beaten. Directly within Vienna's Old City, exactly where tourists like we were would want to be. Nice, locking room for luggage storage if needed also. I would absolutely stay at Pension Suzanne again (and hope to: loved Vienna).

Charming suite and very central for transit. Only downside was weak wifi.