KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Explore KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
9.2
Exceptional
From 149 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.2

Traveler Reviews KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Number of reviews per page
20
40
Top reviews
Edison
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent place.. Kioto style I loved
Harsimran
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was located in a quiet neighbourhood with a decent amount of walkable options nearby for entertainment and food. A bus stop is located less than 5 minutes away as well. The staff was great and accommodating, the free drinks from 3-6 were a very nice touch, the room was both looked nice and was clean while being decently spacious. The buffet breakfast was decent, however for 2750 yen it was a bit pricy. Would stay again for sure.
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Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel was perfect for our needs and our trip of 3 days. 3 double beds for 4 people. Room was big, comfortable, impecable clean and well equiped. Easy access on a quiet street but with food options around. The staff was welcoming and always nice, they provided free bottles of water and clean the room while we were there even tough they have a eco cleaning days system. I defitenely recommend this hotel if you stop in Kyoto.
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Sarah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice aesthetic to the hotel. However, No washing facilities which is annoying when travelling with family. Also no black out blinds so the room is light at sunrise! Location is ok, some small restaurants and convenience stores, however away from shopping area so we had to get taxis everywhere.
Glenn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a beautiful hotel. The rooms were clean and breakfast was delicious! Every staff at the hotel were kind and extremely helpful. The hotel is located very close to the Nijo castle and you can get around town using the nearby subway train or Uber/Taxi. Highly recommended!
Wen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Super clean and beautify transitional Japanese decoration. Staff is nice and friendly. Only problem is that it’s not too close to San Jo and Si Jo which is city centre. But Kyoto is pretty small. One way taxi is about $15 AUD.
CEDRICK
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff. Beautifull rooms. No Onsen, unfortunately. Very calm and well located (close to historic Castel of Tekugawa Ieyatsu (the Réal Toranaga Sama)!
Huong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love the hotel. Love the location.
Austin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

By far one of the best hotels we stayed at during out time in Japan
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly staff, great room. Pretty good lication.
Vanessa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful and spacious rooms. Definitely made us feel like we were in Japan in the best way possible. They gave my 6 year old a welcome packet that was super thoughtful and got her all excited for the stay. I wished it was closer to main attractions of Kyoto. However the bus stop was pretty close making it easy to get to our other destinations.
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Tyler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very beautiful building really close to a subway station that connects you to a lot of the major stations. Really great hotel
Alberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic service and great experience. Totally recommend
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful place!
Alireza
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very quiet neighborhood and great location for transit. The rooms were very spacious and very clean. Great experience overall! We were also greeted warmly with green tea upon arriving with an opportunity to check in early at a small fee conveniently!
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The building and rooms were beautiful with a location that was within walking distance of so many amazing sites. It’s closely located to both the train and bus line.
Jesus
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel, and a great location
shima
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Horrible service and amenities. Once we checked in no one was able to help us with our bags, our room was on the first floor in the corner facing a cement wall when we looked out the window. No daily house cleaning, no ice machine, laundry is not onsite and is only restricted to certain times of the day and have to arrange it with the front desk. The people in the front are not helpful. Only one restaurant that serves breakfast. Will not be returning again.
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Kuldeep
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Jim
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to Nijo Castle and Kyoto Imperial Palace.
Number of reviews per page
20
40