Overall Ratings & Reviews Hostel Acacias

Nice

I had back luck this time, no beds available in the main floor and they sent us to the basement, too hot, no lockers, and restrooms and showers too far in the main level floor. A bad surprise because I enjoyed this hostel in previous visits.

Excelente location very clean spaces confortable beds

Nice Hostal

Good for a short stay - very friendly staff and is situated within walking distance from the metro station with an excellent selection of cafes/restuarants nearby.

Faible

It’s Not The Best Choice.

The worst place and neighbourhood in Madrid

For me as a light sleeper it was impossible sleeping inside the snoring consert that was happening inside the closed window less crowded room

One of the worst I've stayed in unfortunately

The worst place to stay in

The place is in a good location and staff was helpful and bathrooms and showers were kept clean daily. However, there was no individual storage or lockers and the beds are inflatable mattresses so it's very uncomfortable to sleep. It's also very easy to wake up to any level of noise and lights, and the rooms are very warm inside. It's very basic in what it offers so you get what you pay for, but I'd recommend paying a bit more somewhere for that added sense of safety and comfort.

Lovely

Falta de coordinación entre los miembros del equipo, de lo peor, y un pésimo servicio

Satisfaisant

Aire acondicionado

Horrible servicio no vallan

En condiciones generales estuvo bien la estancia en el hostal, solo que al personal le falta más amabilidad y atención con los huéspedes. Su trato es poco profesional.

Funcionários mau educados. Nao ha alguem do hostel na portaria por tempo integral.

2/10 I try to be as honest as possible! One of the few times that my experience was truly unpleasant! 1. At first, when I arrived at the hostel, the person in the reception was not pleasant at all. While in the booking it was clearly mentioning that there are lockers, to my big surprice (+4 more persons that had the check in after me), he brought us to the basement (where they have converted it to a room) and to our big surprise no lockers were there. When I asked about the lockers what solution can they give us, he did not care at all in a way “if you don’t like it, it’s not my problem”… 2. The room was quite clean but some parts of the walls were covered with mold! YES MOLD! One of these parts was the side of my bed and you could feel and smell the humidity all over the room together with that strange smell of mold… The bad thing is that when I checked any possible other options just to avoid staying there, unfortunatelly, last moment everything else was much much more expensive. 3. The three days that I stayed there, only one of the three toilets was kept clean but almost everytime I needed to use the toilet, I should check which one of the toilets were having toilet paper… During these three days I stayed there 4 persons of the stuff I met and none of them was polite (an exeption one lady that was neutral). It does not make sense to mention more things even if I could easily write many more. I don’t understand how is it possible to provide this type of horrible service!