Overall Ratings & Reviews Nishan Hotel

Nice and clean. Friendly staff.

Great people and great service and reasonable price

There is a butcher shop in the first floor and it wakes us up every time they cut meat, also the AC turns off by it self so we have to call reception to start it. Then housekeeping start moving furniture and making noise at 6 in the morning. No parking spots available Elevator needs one of the employees to make it go down to parking floor!

The staff are very helpful and when we could not get back for our booking they cancelled our booking for us and didn’t charge Also we left our luggage there for almost a week and it was very safe

Location s prime, still very busy traffic and noisy area. Didn’t like the room they gave me on back with no view, asked to change and had to pay additional money to get room on the front side.

I have booked this hotel twice in the past year and, I have enjoyed my stay with my family. The suit is very spacious and comfortable.

The hotel is almost perfect from everything you need excellent staff good location and very clean The breakfast buffet is wonderful and very testy

A very good hotel in a lively area. Friendly staff, very responsive and the breakfast buffet is really good. A very good choice for the money.

Excellent price compared to other places in the area, nice furniture, Very clean, close to all shopping places nearby Nice staff, good breakfast and nice terrace Will stay against

The property was nice, clean and comfy. However, I could prefer if there was more varieties in breakfast especially the day after day. As the breakfast was the same everyday, with minimal varieties. The staff were kind. All in all stay was good. Thank you!

This hotel is excellent service & five stars service breakfast. It is very convenient to everywhere. The staffs are so friendly. The place & room are clean. This was my first time to staying & I really enjoyed staying. I am a Jordanier & I visited my family in Jordan. I stayed there for five days. I & my wife will stay there again. Thank you for your excellent service and it makes me feel like at home. We ll stay at your hotel again. Kharufeh

Right in the heart of city surrounded by great neighborhoods. Staff very very humble, polite and helpful. Breakfast great. 5 star treatment in very cheap price. Great people and free valet parking 24 hour super market right there. Safe area

Service staff is friendly. Located near a mosque and main road, so it can be noisy at times. The two bedroom size is good but the condition is not of tip top condition. Shower room cleanliness is acceptable but not that of the sofa and pantry (including the kettle). Rain was leaking into one of the rooms. In room safe is not useable (no instructions) and not laptop compatible.

Very nice staff, needs update

The rooms are a bit smaller than what is shown in the pictures.

It was good for its price. Polite and helpful staff. Need to work more on the amenities and cleanliness.

The people who are working in the front desk where very helpful and friendly

The staff was very nice, the beds were very comfortable and the breakfast excellent and very generous. The bathroom looks dated and needs some work, some of the drawers were broken in one of the rooms and we run out of hot water when the 4 of us were showering one after the next. The reservation agent Ammar was very helpful in setting up tours of us, answered many questions and gave me excellent advice. Our tour guide/driver Hassan was wonderful. He gave us great advice, took us to the best shawarma and falafel restaurants in Amman and made sure all our needs were met. He took pride in his work and in his country and wanted to make sure that we had a good time while in Jordan. Overall I recommend this property. The quality for the price is very good and the staff goes out of their way to take care of their customers.

WHEN I ARRIVED AT THE HOTEL RECEPTION THE GUY AT THE RECEPTION ADVISED THAT THEY HAVE CANCELLED MY RESERVATION BECAUSE OF MY PREVIOUS REVIEW / RATING I MADE ON BOOKING.COM SITE. THE HOTEL SHOULD HAVE INFORMED ME PRIOR TO ARRIVAL. IS THIS ETHICAL WAY OF DOING BUSINESS. MY RESERVATION WAS NON REFUNDABLE. SURELY IF IT WAS REFUNDABLE I WOULD HAVE CANCELLED PRIOR TO ARRIVAL. MY DIFFICULTY IS THAT I HAD A NUMBER OF NON REFUNDABLE RESERVATIONS.THIS WAS THE LAST ONE. EXPEDIA SHALL TAKE DISCIPLINARY ACTION WITH THIS HOTEL AS PER EXPEDIA POLICY AND PROCEDURES.

Even though it was non-smoking still smelt like smoke.