Overall Ratings & Reviews Horizonte Resort Hotel & Spa

The scenery was absolutely gorgeous! Jose the bartender jumped in and did whatever he needed to do. It was like Ghost Town. No one around many times to ask a question or get help. The chef did a great job with the food but beware there is no other place to eat within miles which I knew when I booked the reservation. Advertised as Spa and Jim and there is no such thing. The gym if you want to call it that was a dark room with molds in the pool area. The mountains made it worthwhile but we felt like we were hostages when we were there and felt we could not cancel a reservation because would have to fight for it and we're on vacation and don't want to have to do that. It's obvious that this property is neglected and definitely misrepresented. Unfortunate because it's a beautiful location in hornito. All it would take is for someone to open up their eyes and put some TLC into it and the staff needs to learn English at least want to try.

My cel charger with cable was stolen from my room this is $100 value. Staff on the pool started their own party with annoying music. Decided to go out of the facility. The pool do not donot have pool chairs and the food was bad. We aware do not come here.

Excelente for rest , the music at the pool a little loud , but we ask if they could lower de volume and they did. Amazing views, it's a good place if you want to relax

No words. They woker up twice in theiddle of the night although I told them I must get up at 4 am. Then they canceled a stay only by a phone call. I had scratches in my car in theor ING I got as I said stop waking me up. I think they are insane. Avoid at all costs

Not as advertised at all.

Estuvo increíble, un lugar para descansar del bullicio de la ciudad

Estuvo increíble, un lugar para descansar del bullicio de la ciudad

Very nice place. Views are exceptional. Service was extremely good. Love the pool.

A good hotel but showing some wear. Service in the restaurant and food both excellent. A minus for a hotel with pool… no hair dryer. Was a bit warm with no AC but ok with windows open,wished for a screen as the sheers sufficed but we had a few visitors of insect persuasion.Beds on the very soft side. Fantastic views!!! Not really necessary to stay on the trip from Boquete to Bocas recommend taking a tour rather than driving…will cost much less and road is filled/not filled with potholes the size of the car!!!

Beautiful view out the front if the hotel.

I like everything

An isolated property worth the drive. Clean, modern large rooms with all amenities & more. Breakfast buffet was enhanced by an attentive & helpful young lady.

I do not recommend it, the breakfast is very bad and the service is also very bad, the rooms do not have air, it is very hot, the television did not work

We got stuck behind a roadblock and had to stay for 1 nt. Check in was ok, they charge $100 for incidentals. Hotel decor is odd to say the least. American indian relics, yellow leather couches, "Remington" statues, and some Gandolph character carved out of wood with a dragon on a leash?! That was just the lobby! Lots of chrome and other strange decor in the restaurant. PROs: clean, comfy beds, hot shower. CONs: beautiful balconey and view and nothing to sit on. No dishes, glasses, cups, or cutlery. Told breakfast started at 6 am and not a sign of life in the restaurant. No coffee brewing. Nada. Went to front desk and there was no sign of life! Rambunctious people running up and down the halls. Overall...Reminded me of the hotel in "The Shining". Stay there again... Not if we didn't absolutely have to.

Beautiful venue both inside and out. Very few visitors in mid week. Staff very helpful despite we gringos. Could have been air conditioned but OK with ceiling fan. Doors to first floor patios need lockable screen for fresh air.

La propiedad está localizada en un lugar hermoso, tiene unas vistas espectaculares hacia el horizonte, tal cuál su nombre. El personal es super amable y todo está muy limpio, la habitación es cómoda. Lamentablemente no es accesible a nada, no tiendas, restaurantes, parques ni nada. Las fotos promocionales no lucen como el hotel, en el primer piso se puede escuchar todo! Incluso puedes escuchar a las personas de la habitación continua hablando y viendo TV.

The views were beautiful, staff were helpful and it was very peaceful. Near beautiful hikes

Over the top customer service! Somehow Expedia booked us on a day Horizonte was closed. In spite of that, we were welcome and treated like VIPs. The two chef's were on their day off watching world cup football and invited us to watch the game with them, turned on the hot tub for my wife, and opened the bar. Then they cooked us amazing dinner and breakfast the next morning.. it was over the top special. Aside from that, the views of the mountains are spectacular. We could see all the way to the Pacific!

Very friendly stuff (espacially thanks to Mietzi), most comfy bed ever, great views and cozy jaccuzzi.

This hotel is a hidden gem! The views of the surrounding mountains is amazing. The staff, especially Maria and her husband Ariel made our stay an extraordinary experience. They are super friendly and they will go the extra mile and a half to meet your expectations. Will definately go back.