InTown Suites Extended Stay Houston TX - Jersey Village

Explore InTown Suites Extended Stay Houston TX - Jersey Village
7.4
Pleasant
From 30 reviews
Cleanliness

7.2

Room Comfort

8.2

Traveler Reviews InTown Suites Extended Stay Houston TX - Jersey Village

Number of reviews per page
20
40
Top reviews
Deborah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The cabinets were hanging off the hinges. I went to three different places to find one with either an elevator or one on the first floor. We are handicapped, so couldn’t stay at any of them.
Robert
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Awful. Roaches. Constantly running toilet. Filthy room. Broken bed. Loud AC. Funky smells.
Travanti
icon-Business
Business
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

There were pests located inside the hotel room. It was an extremely situation.
Sabrina
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Quiet
Portia
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

I wasn’t able to stay because I had too many people. Management was nice though.
Lindsay
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

the property wasn't bad just outdated you could tell it's been thru some rough times over painting lots of wall plaster issues, tv didn't work for a few days when I was there. the bed was like bunk beds from the military. Budget stay for sure. oh, the office is only open from 11-7 pm which is wierd.
Lawrence
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Quite stay, friendly helpful staff.
Danna
icon-Business Family
Business Family
8.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Manager was extremely helpful
Susana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

While I am okay with the simple room we stayed in, others who expect to have everything that the photos depict, please note that there's no desk lamp, no light next to the bed, no couch, no wall painting, no book shelf, etc. There was no house cleaning for the duration of our stay, which was over a week. We were handed a plunger to fix a plugged up toilet. We do like Robert who works there. He is friendly and helpful.
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Ashley
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

To be honest i have nothing but horrible words for these people there was never no true reason on why they didnt not want me to renew my lease im homeless with my daugther being that the school is around the corner and it has a kitchen I stayed there paying overcharged prices mind you i have a business of my own i didnt not no i couldnt give or leave my cards to build my clientele thats how i pay my rent I work from home i felt profiled the whole time me being there and all i ever wanted was to be near my daugther school and now it is so inconvenient for me to talk her i was walking her i dont have money to uber her is the reason for me staying there i would like olease someone from corporate office or human resource of intown suites and country inn the amount I waited for them to fix the sink a entire month I used a bucket theres mold the room had holes in the walls like terrible the cleaning lady only cleaned byii byii room door I want them to go back on the cameras and see then went in my room
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Ashton
8.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

It was an ok stay could have been better with better staff
Tristin
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

The manager is so sweet, I think his name is Kade. The location was super convenient and you could walk to everything. The property is very clean, you do not see a lot of people hanging out on property which is a huge plus for me. I have absolutely no complaints whatsoever, with things being hectic since this snow/freeze storm I have to admit the staff has remained friendly and calm even under stress.
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Xavier
8.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Pretty well lite stay no problems at all
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

Cozy stay. Only problem was that a couple of kids next door were constantly banging on the walls.
Shannon
8.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Kade the office gentleman was very welcoming and informative. He made sure i understood everything. He made sure i liked the room prior to getting all the paperwork done. The maintance man is very friendly and nice as well.
Kristi
icon-Business
Business
10.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

Really great staff! Thank you kade!
H-TownAgent
icon-Business
Business
8.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Rooms are small but had everything I needed. Bed mattress is super thin and uncomfortable.
ken
icon-Business
Business
4.0
/10
Reviewed 278 week(s) ago

Hotels.com verified review

stayed there two weeks with 10 days with out internet, clean one day, the floor is not clean
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Number of reviews per page
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