Traveler Reviews Embassy Suites by Hilton Detroit Troy Auburn Hills
Number of reviews per page
20
20
40
40
Top reviews
Belinda
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Not enough options for room tv service/channels.
Kevin
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Stay two nights for a couple of events nearby we were attending. Kids were disappointed the pool was closed for maintenance. Breakfast was great as they have a chef doing omelets as you like. $10 parking charge was kind of a bummer. Close to highways which was nice.
Markita
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The pool was closed my entire stay, there was no shower gel in my room and I had to call 3x before anyone brought some. I wasn’t given drink tickets at checkin for happy hour and then was treated as if I was lying when I went to claim them the next day.
Joseph
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved it
Dr. Mildred
Business
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Tge housekeeping staff were extremely helpful. Unfortunately, our room, 425, was located over the generator. There was a contant humming that interrupted our sleep during our stay.
Ernesto
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It wasn’t what I expected. I paid for a hotel for 2 days to see friends and family. When we got to the hotel, the front desk attendant could not find our reservation. I had to show him my paid receipt and then he was able to pull up the information. After I showed him the bill was paid he said that it wasn’t. He then charged me another 315.00 on my card to check in. I then had to speak to the front desk attendant the next day and she was able to clear everything up on the charges. After this situation it was fine. It was just frustrating that I had to re-do everything when I got to the hotel.
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Yvette
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Convenient
Ciera
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great
Micah
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A wonderful staycation to clear the mind.
Valerie
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Didnt like that the whole time no one cleaned room or anything. Came into room with hardly any toliet paper! Had to go to front desk twice for toliet paper. Ice machines broken. Never cleaned room. Every night i had to grab clean towels from cart. Very loud!! Freeway on one side and you hear everything from the open courtyard. Had wedding on Saturday night it was so loud till 11pm!!!
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Eshaun
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was very spacious and clean! The hotel was quiet, and the bed was amazing. Alot of food options around in the area.
Shevaya
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was wonderfully nice…. The food was good and I overall enjoyed every minute of my stay!!!!
Denean
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was very nice!!
William
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The combination of plenty of parking complementary drinks and also breakfast being made right in front of you
Tim
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Front desk staff was excellent. My only complaint was I had a shot of Blantons bourbon and was charged $45 for 1 shot. The bartender should have told me that up front. I feel like I was ripped off.
Matthew
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff was friendly and quick to take action. I notified the front desk about the ice machine on the 7th floor was producing ice with mold imbedded in it.
The room was great although the ac unit was a little noisy like it was overworked .
Food was great and restaurants in the area are plentiful.
Angela
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff was helpful, and the breakfast buffet had a variety of items.