Overall Ratings & Reviews DoubleTree by Hilton Denver - Aurora

Staff was great friendly helpful. Will definitely be back🤗

Bugs in the room, a piece of fried chicken on the floor, more bugs, someone from room service banging on the door at 8am when the checkout wasn’t until NOON

Very quiet and safe

Great place to have our group meeting! Everyone had great food and was able to play in the pool and hot tub during down time. Great huge comfortable rooms as well!

Shower is too small. Fixture very difficult to work

Loved the special homey touch of receiving warm cookies upon check-in. Some of the employees were very especially personable, fun to interact with and true to their word. Unfortunately, I don’t recall their names.

Neighborhood is sketchy. Hotel was clean and most of staff great. Elevators went down for service for 4 days. Tried adding a night and person working desk acted as though I'd asked for brain surgery. Told me to book it through my phone lol. Hotel has some nice parts but the carpet is disgusting, floors disgusting, TVs are very old and can't "cast" a device to them.

Elevators went down every night. Climbing 6 flights of stairs was no fun.

Nice hitel

I thought this hotel was going to be a great hotel. But when we got there they told us the rooms were not ready when we tried to check in at 3. Then the staff was rude about the rooms not being ready. The elevators were old and looked ready to give out. After getting off elevator to go to our room. The cleaning staff left all the dirty liens lying from the rooms in the hall. The cleaning staff was no where to be seen. The room looked clean till you got up closer. Our daughter noticed blood splatter on the wall by the bed. The pool and hot tub was not great. Could not see the bottom of either. Our Teenage daughter was afraid to get in them since she couldn’t see the bottom. My husband fell off the last step in the hot tub since you couldn’t see it. There was a hole in the drywall in the ceiling in the girls bathroom in pool area. Parking was horrible, they didn’t get anyone’s car information so when people took up 2 spots for no reason they wouldn’t know what room they were in to ask them to repark. We were told the bar stayed open till 11, we walked down there at 10:40 to get one drink and was told it closed at 10:30.

A little outdated, but everything was clean and well taken care of. Unfortunately, everything in the area shut down at 9:00 except bars.

The staff was great ! especially the bartenders , they gave us so many recommendations for restaurants and the best way to travel. The only downfall was the elevator at the hotel didn't work a few times.

The elevators were constantly broke down. Walking up 4 flight off stairs is not what i considered great vacation

The staff and customer service were absolutely excellent! I will absolutely be staying here again

Shower was too small. Shower knob was hard if not impossible to turn, almost got scalded by hot water.

Elevator was down

nice

Nice convenient place to stay in Denver. Restaurant was good too.

Mis-managed due to elevators not working. Both my wife are disabled, put on 5th floor, and elevators were not working due to overheating. This has happened numerous times, please check to see if has been fixed.

everything was good met our expectations.