P***m

10.0

/10

Reviewed 4 day(s) ago

Friendly and helpful staff

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Accommodation's Reply

22 Jul 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review Wonderland resort. We believe that you had a comfortable stay at Wonderland resort. Wonderland resort is truly happy to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The staff of Wonderland resort always work hard every day to continuously provide thoughtful service and the best amenities to customers. Wonderland resort would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards, Wonderland reservation teams,

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KD

Kim D.

8.5

/10

Reviewed 1 week(s) ago

The resort doesn't have a swimming pool. It's far from the beach. It's on a hill. You have to take an electric car to go anywhere. It's very inconvenient.

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Accommodation's Reply

22 Jul 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review Wonderland resort. We are confident that you had a pleasant stay at Wonderland resort. Wonderland resort strives to provide the highest level of service every day; however, we are truly sorry to hear that we have not met your expectations regarding the service provided. The Wonderland resort team appreciates your comments and will ensure that this issue is addressed so that we can continually improve in every possible way. Wonderland resort would like to thank you once again, and we look forward to welcoming you back when you visit this beautiful city. Best regards, Wonderland reservation teams,

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M***i

Staycation

8.5

/10

Reviewed 1 week(s) ago

The room is suitable for couples or young people, the room is a bit small, not many amenities or space. Basic buffet food, no swimming pool, no private beach. The plus points are the friendly and enthusiastic staff, the location is near the entertainment areas.

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Accommodation's Reply

22 Jul 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review Wonderland resort. We are confident that you had a pleasant stay at Wonderland resort. Wonderland resort strives to provide the highest level of service every day; however, we are truly sorry to hear that we have not met your expectations regarding the service provided. The Wonderland resort team appreciates your comments and will ensure that this issue is addressed so that we can continually improve in every possible way. Wonderland resort would like to thank you once again, and we look forward to welcoming you back when you visit this beautiful city. Best regards, Wonderland reservation teams,

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T***n

Leisure

8.8

/10

Reviewed 1 week(s) ago

Private rooms, reasonable prices, near entertainment areas,

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Accommodation's Reply

22 Jul 2025

Dear Valued Customer, Wonderland resort would like to thank you for taking the time to review Wonderland resort. We believe that you had a comfortable stay at Wonderland resort. Wonderland resort appreciates your wonderful reviews and recommendations about your recent stay at Wonderland resort! Your valuable feedback will help Wonderland resort know the experiences and services that we can continuously improve and upgrade, in order to bring the best experiences to our customers. Wonderland resort would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards, Wonderland reservation teams,

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NĐ

Ngọc Đ. N.

5.9

/10

Reviewed 3 week(s) ago

I sincerely advise everyone not to come to Novaworld to experience anything from the resort to all the parks and never try to rent a motorbike here because when renting it costs 200k but when I asked about the old and broken motorbike that ran out of gas, they said that the rented motorbike was not full of gas so I had to go and fill it up myself. The restaurant stops serving after 2pm and only serves again from 5pm. As for room service, it starts from 11am and ends at 4pm. Everything is so bad, traveling and thinking like wandering into Cambodia to work and being exploited for money

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

Hello Ms. Ngoc Dao, Wonderland resort would like to sincerely thank you for taking the time to review the resort. First of all, on behalf of all the staff, please allow me to send you my sincere apologies for your less than expected experience. We always strive to provide the best service to our customers and know that negative comments are not what we want, but thank you for giving us an honest look at the hotel's operating status so that we can make necessary improvements. We hope to have the opportunity to welcome you back to stay, to feel the changes as well as so that we can bring you better experiences. Please contact us via email [email hotline] for future support. Best regards, Wonderland reservation team,

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G***t

9.4

/10

Reviewed 3 week(s) ago

Great resort for families with children, friendly and enthusiastic staff, quick and convenient shuttle bus around the amusement park. Breakfast is varied and easy to eat. However, due to the garden design, when it rains, there are a lot of mosquitoes in the room, my child is allergic to it. The room is small - just right for sleeping and the location is quite far from the center, so you have to play on the spot and go nowhere else. If you go to Phan Thiet, staying in this area is quite convenient, you can play all in about 2 days.

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Accommodation's Reply

10 Jul 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review our resort. We are confident that you had a pleasant stay at Wonderland resort. Wonderland resort strives to provide the highest level of service every day; however, we are truly sorry to hear that we have not met your expectations regarding the service provided. The Wonderland resort team appreciates your comments and will ensure that this issue is addressed so that we can continually improve in every possible way. Wonderland resort would like to thank you once again, and we look forward to welcoming you back when you visit this beautiful city. Best regards, Wonderland reservation teams,

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V***o

Staycation

8.5

/10

Reviewed 5 week(s) ago

Clean, beautiful, comfortable room, hot water, hair dryer. There is an electric car to pick up and drop off in the room, to tourist attractions, buffet area. Satisfied.

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1 people find it helpful

Accommodation's Reply

23 Jun 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review wonderlnad. We are confident that you had a pleasant stay at wonderlnad resort. Wonderlnad is truly happy to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The resort staff always work hard every day to continuously provide thoughtful service and the best amenities to our guests. Wonderland would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards, Wonderland reservation teams,

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Le Minh N.

Staycation

8.5

/10

Reviewed 6 week(s) ago

Good service for those who like to relax, family, clean rooms are a bit small, there is an extra charge for children, enthusiastic staff to support wholeheartedly, there are trams and buses in the ecosystem, distinguishing between out-of-towners and locals. Locals get a 50 percent discount on amusement park tickets.

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1 people find it helpful

Accommodation's Reply

17 Jun 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review wonderland. We are confident that you had a pleasant stay at wonderland. Wonderland resort is truly delighted to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The wonderland staff work hard every day to continuously provide attentive service and the best amenities to our guests. Wonderland would like to thank you once again, we look forward to welcoming you back when you visit this beautiful city. Best regards, Wonderland reservation teams,

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NT

Nguyen T. P. N.

Staycation

8.3

/10

Reviewed 7 week(s) ago

Being a loyal customer for many years, but this time there is a serious shortage of staff so the service is not attentive, there are not many combos in the CV area like before so the room here will hardly be a choice for customers Because here is mainly for foreign CV

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Accommodation's Reply

17 Jun 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review Wonderland. We are confident that you had a pleasant stay at Wonderland. Wonderland strives to provide the highest level of service every day; however, we are truly sorry to hear that we have not met your expectations regarding the service provided. The Wonderland team appreciates your comments and will ensure that this issue is addressed so that we can continually improve in every possible way. Wonderland resort would like to thank you once again, and we look forward to welcoming you back when you visit this beautiful city. Best regards, Wonderland reservation reams,

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E***l

Leisure

9.7

/10

Reviewed 8 week(s) ago

The resort is clean and quiet. The staff is enthusiastic and friendly. Guests are picked up by electric car to sightseeing spots, restaurants... very convenient. This is a suitable destination for couples, families...

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1 people find it helpful

Accommodation's Reply

17 Jun 2025

Dear Guest, Wonderland Resort would like to thank you for taking the time to review Wonderland. We are confident that you had a pleasant stay at Wonderland Resort. Wonderland is delighted to hear your wonderful feedback! The resort is ideally located within the NovaWorld Phan Thiet complex, offering a wide range of entertainment options, including a theme park, safari, water park, and a beautiful golf course, ensuring a truly enjoyable experience for Wonderland guests. Wonderland would like to thank you once again, and we look forward to welcoming you back when you visit this beautiful city. Best regards, Wonderland reservation teams,

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Guest

Staycation

10.0

/10

Reviewed 10 week(s) ago

Pros: enthusiastic staff, especially Mr. Cong in the lobby Cons: room is a bit small but clean, fully equipped

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2 people find it helpful

Accommodation's Reply

20 May 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review Wonderland resort. We believe that you had a comfortable stay at Wonderland resort. Wonderland resort is truly happy to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The staff of Wonderland resort always work hard every day to continuously provide thoughtful service and the best facilities to customers. Wonderland resort would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards, Wonderland reservation teams

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G***t

Staycation

9.7

/10

Reviewed 10 week(s) ago

I went on holiday and was wondering where to stay, then I saw resort wonderland, everything was great. Especially the staff here, there was Thanh Cong who was happy to welcome and enthusiastic. But the facilities were lacking, the lobby had no air conditioning, it was terribly hot, there was no swimming pool or children's play area in the resort. The construction was not completed or something, but the green space was cool, the rooms had air conditioning so I was satisfied.

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1 people find it helpful

Accommodation's Reply

19 May 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review Wonderland resort. We are confident that you had a pleasant stay at Wonderland resort. Wonderland resort is delighted to hear that you enjoyed your stay. Each room is equipped with thoughtful amenities for the convenience of our guests. The quality of the bedding is also maintained in the best condition to ensure that our guests feel comfortable. Wonderland resort is delighted to know that the facilities of [hotel name] have met your expectations. Wonderland resort would like to thank you once again, we look forward to welcoming you back when you visit this beautiful city. Best regards, Wonderland reservation team

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Guest

Leisure

10.0

/10

Reviewed 11 week(s) ago

I came here for the first time but felt very comfortable, the rooms are bungalows which are very pretty, the staff has Mr. Cong who is very enthusiastic in supporting the family and giving advice on parks and places to eat in the Nova area which are very reasonable. When leaving, Mr. Cong even came out to greet me at the car, when I arrived I didn't expect much because the resort is new but the welcome and service were very attentive. Will come back

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2 people find it helpful

Accommodation's Reply

15 May 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review wonderland. We believe that you had a comfortable stay at the resort. Wonderland is truly happy to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The staff of wonderlnad resort always work hard every day to continuously provide thoughtful service and the best facilities to customers. Wonderland would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards,

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Guest

Leisure

10.0

/10

Reviewed 12 week(s) ago

Clean rooms, near the park. Thank you Thanh Cong for your enthusiastic advice and support for our family during the holiday season.

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Accommodation's Reply

15 May 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review wonderland. We believe that you had a comfortable stay at the resort. Wonderland is truly happy to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The staff of wonderlnad resort always work hard every day to continuously provide thoughtful service and the best facilities to customers. Wonderland would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards,

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Guest

Leisure

10.0

/10

Reviewed 12 week(s) ago

Thanh Cong, Gia Ngan, My Kim, Gia Binh help my family so good. Comfortable

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1 people find it helpful

Accommodation's Reply

15 May 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review wonderland. We believe that you had a comfortable stay at the resort. Wonderland is truly happy to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The staff of wonderlnad resort always work hard every day to continuously provide thoughtful service and the best facilities to customers. Wonderland would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards,

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G***t

Leisure

10.0

/10

Reviewed 12 week(s) ago

The staff arranged for early check-in because my family had children even though it was a very crowded holiday. The Thanh Cong staff who managed the lobby were very enthusiastic and supported my family a lot.

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1 people find it helpful

Accommodation's Reply

15 May 2025

Dear Customer, Wonderland resort would like to thank you for taking the time to review wonderland. We believe that you had a comfortable stay at wonderland resort. We are very pleased to receive great feedback from our customers about your memorable stay experience as well as the services that wonderland provides. The staff of wonderland resort always strives every day to receive compliments like yours, this is the greatest encouragement for the resort. Wonderland resort would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards,

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T***h

Leisure

10.0

/10

Reviewed 12 week(s) ago

A fresh place to relax, see you soon

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Accommodation's Reply

15 May 2025

Dear Customer, Wonderland resort would like to thank you for taking the time to review wonderland. We believe that you had a comfortable stay at wonderland resort. We are very pleased to receive great feedback from our customers about your memorable stay experience as well as the services that wonderland provides. The staff of wonderland resort always strives every day to receive compliments like yours, this is the greatest encouragement for the resort. Wonderland resort would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards,

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V***n

5.6

/10

Reviewed 12 week(s) ago

small room, facilities and surrounding space are too bad.

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Accommodation's Reply

15 May 2025

Dear Guest, Wonderland resort would like to sincerely thank you for taking the time to review the resort. First of all, on behalf of all staff, please allow me to send you my sincere apologies for your less than expected experience. We always strive to provide the best service to our customers and know that negative comments are not what we want, however, thank you for giving us an honest look at the hotel's operating status so that we can make necessary improvements. We hope to have the opportunity to welcome you back to stay, to feel the changes as well as so that we can bring you better experiences. Please contact us via hotline wdl.reservation@novaworldphanthiet.com.vn for future support. Sincerely,

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PN

Phan N. D. A.

6.7

/10

Reviewed 15 week(s) ago

Resort without swimming pool. If you want to swim, you have to buy a ticket to the water park next door. There is a shuttle bus to Bikini Beach. But it does not pick up and drop off guests on the street near the beach, you have to walk across the large square There are very few chairs and umbrellas on the beach. The room is small, no other amenities. The breakfast buffet is not diverse. I checked out, waited for a long time but did not see the staff say that the procedure was completed, until I could not wait any longer and asked, then they answered that it was done. A very bad experience and will not come back for a second time.

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5 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Guest, Thank you for taking the time to share your experiences during your stay at our Resort. First of all, we would like to send you our most sincere apologies for the experience that was not as expected because Wonderland resort is located in the Novaworld project, so the utility services are far away from each other. Thank you for your comments, these issues are being considered most carefully, and we will make the necessary changes. We hope to have the opportunity to welcome you back in the future, to feel our efforts to improve as well as so that we can bring you more wonderful experiences. Best regards, Wonderland reservation teams,

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LE TAN T.

Staycation

10.0

/10

Reviewed 21 week(s) ago

Very nice, beautiful view, very attentive and friendly staff, close to entertainment areas, delicious food, many dishes, porridge for children, will come back to relax.

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Guest, Wonderland resort would like to thank you for taking the time to review Wonderland resort. We believe that you had a comfortable stay at Wonderland resort. Wonderland resort is truly happy to know that you had a wonderful experience, and enjoyed a comfortable stay from check-in to check-out. The staff of Wonderland resort always work hard every day to continuously provide thoughtful service and the best facilities to customers. Wonderland resort would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards, Wonderland reservation teams,

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Overall Ratings & Reviews Wonderland Resort Phan Thiet

Explore Wonderland Resort Phan Thiet

8.4

8.0

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