5.4
Fair
From 19 reviews
Cleanliness

5.4

Room Comfort

4.4

Service and Facilites

5.0

Traveler Reviews InTown Suites Extended Stay Houston TX - West Oaks

Number of reviews per page
20
40
Top reviews
Jomondrik
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The price for our 7 day was the only good part. Website says double queen beds,yet they were double full beds.Water was always hot which was great.Roaches dominated the stay..they were everywhere..we bought 2 cans of roach spray, bc if we didnt spray before bed ,they would be in the bed with us LITERALLY. Ive never stayed at a hotel where they charged for towels,so bring your own.housekeeping used same mop in every room so we declined bc we literally saw the roaches in the mop and water.Place was quiet at night.I they get the pest problem under control..they could be 4 out 5 star possibly
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Mena
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very bad 👎
Rineshia
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The hotel room was full of roaches and that is not kool I had to buy two cans of bug spray and the staff is just used to the hotel being this way
Sharon
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Relatively queen. Updated suite was definitely
Rafael
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The associate so rude! The room terrible and a lot pest!
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