Initially, navigating the location using maps was a bit confusing because of the complex's entrance, but once you arrived, everything was safe.
Check-in was provided via WhatsApp to contact the security guard, not through the CSR (Customer Service) in the lobby, as there wasn't one available yet. There was only security, who also asked you to contact the room directly.
The number of guests is limited to four people, including children (as informed by the security guard). This can be a bit of a hassle if you have three children. It would be better to set an age limit, for example, for children over 10 or 12 years old. Those under that age are not included, as they will be charged IDR 100,000 per person.
So far, my stay at the apartment has been very comfortable, with complete facilities. There's a large shared swimming pool in the lobby, a full food court, an Alfamart and Circle K in the lobby, and ample parking.