Guesthouse@ Bukit Bintang

Explore Guesthouse@ Bukit Bintang
8.9
Very Good
From 38 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.6

Meal

8.1

Location

9.4

Service and Facilites

8.7

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Traveler Reviews Guesthouse@ Bukit Bintang

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Customer reviews
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
Good, cheap, and very strategic
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M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Love this guesthouse, the receptionist is humble, they’ll explain the facility well. If you want to pray, just ask the receptionist for the prayer mat. The location is also strategic. I’ll book here if I get another vacation in KL.
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D***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
nice staff. check in process was easy. clean room and bathroom. great location in bukit bintang, near alor and pavilion and berjaya times square, just walking distance. great experience. cheap but not feel cheap. nice. definitely considered to stay here again.
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D***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel's location is very strategic, close to the MRT and monorail stations. The hotel is quite comfortable, and the price is reasonable. The hotel staff are also helpful and friendly.
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Ferica M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Clean, close to the crowd... Really top notch, but what makes you tired are the stairs, because it's on the 3rd floor.
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Accommodation's Reply
11 Sep 2025
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!” Best Regards, Ming/ Hotel Manager
Angga R. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Staff very friendly and accommodation is good and clean.
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Accommodation's Reply
26 Aug 2025
Thank you Mr Angga for your recent stay and for awarding us a amazing rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more. Best Regards, Ming/ Hotel Manager
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selvi w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The staff is friendly, there is a tourism tax of 10RM per day, the downside is that the bed is not covered by curtains for more comfort.
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2 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you so much for taking the time to post a review, Selvi! We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Your feedback regarding the curtain, we will implement it in the near future! We appreciate your feedback regarding the MYR10 tourism tax. It does stated on the aps, perhaps many overlook on the policies section. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again! Best Regards, Ming/ Hotel Manager
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selvi w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The staff is friendly, there is a tourism tax of 10RM per day, the downside is that the bed is not covered by a curtain for more comfort.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for taking the time to rate our hotel with GREAT REVIEW! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback regarding the MYR10 tourism tax. It does stated on the aps, perhaps many overlook on the policies section. We hope to have the opportunity to welcome you back in the future for another outstanding stay! Best Regards, Ming/ Hotel Manager
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
So comfortable staying here. The location is perfect at Bukit Bintang. Beside the monorail station, it's easy to find halal food, like halal Thai food, halal Chinese mee tarik, roti john, Nasi Lemak Jalan Alor, and an Indian Muslim restaurant.
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2 people find it helpful
Accommodation's Reply
19 Jul 2025
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again! Best Regards, Ming/ Hotel Manager
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The room was quite comfortable, and towels were provided as well. However, the locker given was not big enough to store all of our belongings, so we had to bring them into the room, which made the space a bit cramped. The location is also great—right in the center of Bukit Bintang. In the morning, you can get cheap nasi lemak near the intersection. However, you do have to climb three narrow flights of stairs to get there. The bathroom is rather small, but there's free water and tea available, so that's a nice touch. The service was good, and the owner was friendly. There was a slight misunderstanding at the beginning with one of the staff, but it was resolved. For those booking via app, note that there is an additional RM10 per night tax charge.
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2 people find it helpful
Accommodation's Reply
29 May 2025
We are delighted to have provided you with suitable accommodation for your trip here. Thank you for informing us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long! Best Regards, Ming/ Hotel Manager
Ho Thi K. X.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
For this price, staying in a central location like this is very good, clean, suitable for backpacking. I am a woman carrying a very heavy suitcase but the guesthouse owner is very nice, letting the staff help me bring my luggage down. There is no elevator, if you bring a lot of things or heavy luggage, you can contact the owner for support. Another plus point is that my flight arrived late at 2am but the owner still waited for me to check in. If you arrive late, please contact the owner first.
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5 people find it helpful
Accommodation's Reply
06 May 2025
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!” Best Regards, Ming/ Hotel Manager
R***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Pros: Great that there's qiblat direction for Muslim. 7-11 convenience store next door so easy to find food 24/7. There's coffee/tea and hot/cold water dispenser. Locker with keys to keep important items. Plenty of bins to throw rubbish. Overall very clean. Cons: Guesthouse is on 4th floor so need to climb up stairs. There's only 2 toilet cubicles & 2 shower cubicles so if someone hogged the toilet. It'll be a long queue for a while. No proper sinkie to brush teeth. Bath cubicles very cramp for showering.
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3 people find it helpful
Accommodation's Reply
08 Apr 2025
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!” Best Regards, Ming/ Hotel Manager
M***n
icon-origin-TRAVELOKA
7.2
/10
Reviewed 38 week(s) ago
THERE IS NO CLAIMS WHERE THE TRASH GOES, THE STAFF TELLS YOU TO THROW THE TRASH OUTSIDE AND THEN THE DP IS DEDUCTED AS A FINE... BEWARE OF SCAMS THERE
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2 people find it helpful
Accommodation's Reply
19 Jul 2025
We are delighted to have provided you with suitable accommodation for your trip here. We have 5 big rubbish bins inside the hostel, you threw all big boxes at the entrance staircase coming up to the Guesthouse. We sincerely apologize that your stay didn’t work for you and we will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long! Best Regards, Ming/ Hotel Manager
marina d. k.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
The owner was very helpful. I didn't know that the reception opens at 10 a.m., so I went there earlier. He was kind enough to let me check in early. The room was not that spacious, but I was alone, so I think I was lucky. There were lockers, but they aren't big enough to keep my backpack, so I just put it in the room. The locker's key works, so you could keep your valuables here while you're out. What I don't like is the bathroom located in the communal area, so you must bump into someone whenever you want to go to the bathroom. And you have to have great stamina (especially if you have lots of luggage since the hostel is on the third floor). P.S. You must pay tourism tax (it's not a scam, guys, it's called government policy 😉). I know some hostels don't require us to pay, but trust me, some do.
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3 people find it helpful
Accommodation's Reply
19 Jul 2025
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip! Best Regards, Ming/ Hotel Manager
D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 44 week(s) ago
Location is good. In the middle of city. But the room is too small not the same as the picture. Hidden fee rm 20, they said its for tax. But why doesn't say earlier in booking process? I checked out after 5 minutes receiving the keys. Not recommeded
6 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to Traveloka and escalated it to the them for immediate action; to ensure that Tourism Tax are stated clearly on their booking application. At present under Malaysia law, tourist needs to pay Tourism Tax. We’d like to invite you again at our hotel and experience the improved stay. If you have any further concerns, please share it with us Best Regards, Ming/ Hotel Manager
MOHAMMAD Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
steady, friendly. delicious joss
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2 people find it helpful
Accommodation's Reply
19 Jul 2025
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay. Best Regards, Ming/ Hotel Manager
Napisah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
It was very enjoyable, a strategic location in the center of Bukit Bintang with easy access. I met many friends at this guesthouse.
3 people find it helpful
Accommodation's Reply
19 Jul 2025
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best Regards, Ming/ Hotel Manager
Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Staff are friendly and helpful. Great location in central Bukit Bintang. Nice neighborhood, a lot of surrounding, definitely will be back again.
5 people find it helpful
Accommodation's Reply
19 Jul 2025
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!” Best Regards, Ming/ Hotel Manager
Avisena a.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 56 week(s) ago
Thanks, good accommodation and excellent services. The owner is very nice 🙏.
2 people find it helpful
Accommodation's Reply
19 Jul 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Best Regards, Ming/ Hotel Manager
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Wini C. B. G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
Clean, friendly staff. Don't check out after 12 noon because you will be charged RM10.
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2 people find it helpful
Accommodation's Reply
19 Jul 2025
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!” Best Regards, Ming/ Hotel Manager
Number of reviews per page
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