8.6
Very Good
From 59 reviews
Cleanliness

8.8

Room Comfort

9.4

Service and Facilites

8.8

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Traveler Reviews YuYu Hakone - Private Open Air Onsen Usage Guaranteed

Number of reviews per page
20
40
Top reviews
RAA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff: we reached very late at night. The manager was kind enough to extend our onsen reservation for half hour without us asking. He stayed well past the midnight to make sure our onsen experience is complete! We are so grateful to him. Moreover, the facility is much nicer than we expected: Large lobby and living facilities, great decor and the private onsen is out of this world!
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William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our stay was great, it was a beautiful and quiet place. The Onsen itself was perfect. I think the only downside was the food was just ok. We were expecting more food options in the area, but when we realized there wasn’t anything close by, we ate at the hotel, and the food wasn’t bad but it wasn’t great either. The breakfast was decent and they give you a lot of food. The dinner though, I’m pretty sure the pizza I had was microwaved. The staff were great and were very nice. We will probably stay here again in the future.
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Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

YuYu Hakone was an unforgettable experience that effortlessly blends tranquility and traditional Japanese charm. From the moment my family and I arrived, the warm hospitality of the staff ensured you were welcomed and cared for. The private open-air onsen is the highlight of the stay. Nestled amidst the stunning Hakone landscape and Lake Ashinoko, the baths provide breathtaking views of lush greenery and the serene mountain backdrops, depending on the season. The mineral-rich waters are perfectly heated, which left us rejuvenated and relaxed. The privacy adds an intimate touch, making it ideal for couples, families, or solo travelers seeking peace. The accommodations are equally impressive, with traditional Japanese room aesthetics. Tatami mats, and futons create an authentic yet luxurious ambiance. The dining experience is another standout feature. The traditional Japanese breakfast and options for dinner showcase fresh local ingredients. The hotel is conveniently located near the the Hakone Ropeway - Togendai Station as well as the Hakone Shrine. Guests can take the ropeway to Owakudani to experience the famous view of Mt. Fuji, hot spring boiled black eggs and souvenir shops, or go further into nearby town Gora where there are many shops and museums. It is also located near Hakone-en, where there is snow sledding and an aquarium for family fun. There is also another ropeway heading up the mountain to a shrine and panoramic view. Thank you for the incredible stay!
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Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

YuYu Hakone Private Open Air Onsen: A Hidden Gem of Serenity and Luxury YuYu Hakone is an unforgettable experience that effortlessly blends tranquility, luxury, and traditional Japanese charm. From the moment you arrive, the warm hospitality of the staff ensures you feel welcomed and cared for. The private open-air onsen is the highlight of the stay. Nestled amidst the stunning Hakone landscape, the baths provide breathtaking views of lush greenery or serene mountain backdrops, depending on the season. The mineral-rich waters are perfectly heated, leaving you rejuvenated and relaxed. The privacy adds an intimate touch, making it ideal for couples, families, or solo travelers seeking peace. The accommodations are equally impressive, with rooms that combine modern comfort with traditional Japanese aesthetics. Tatami mats, and plush futons create an authentic yet luxurious ambiance. Every detail, from the crisp linens to the soothing lighting, reflects impeccable attention to detail. The dining experience is another standout feature. The kaiseki meals are culinary masterpieces, showcasing the freshest local ingredients prepared with exceptional skill. Each dish is presented like art, and the flavors are unforgettable. What truly sets YuYu Hakone apart is the sense of serenity it provides. Whether you’re soaking in the onsen, enjoying a meal, or simply gazing at the natural beauty, you’re enveloped in a profound sense of calm.
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Caleb
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing property, very quiet. Private natural onsen was amazing (book your time)
Alana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The rating says it all
Benjamin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Highly recommend this hotel. We stayed two nights and booked 2 slots for our private hot spring bath. We want to comeback to Japan for this reason alone. Staff was extremely friendly and it was an awesome experience.
Audrone
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is a traditional ryoken located in a tucked away area. We took a taxi to get there because it was raining but were able to leave by bus. The private onsen was lovely, big and beautifully built. We slept really well in the comfortable tatami room and futon bed.
Shari
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amazing service! Very understanding and friendly staff. Love that I can book private usage of onsen. The area was beautiful and peaceful.
Sadie
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

We had an amazing stay here! The staff was so helpful and accommodating for any of our needs or questions. They do have a limited food menu at the hotel but it was absolutely delicious! We ate on site both nights. The private onsen was fabulous and we were able to use twice daily. The floor mats were incredibly comfortable and we slept better here than most of the big hotels we stayed at in Tokyo. It took a little planning getting here via public transit but very much doable to get from here to Hakone and onward not having a private vehicle. This was our favorite stay in Japan.
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Freddy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

For anyone that is looking for a traditional Ryokan, this place is amazing and exactly what you are looking for. Great facilities, private Onsen for your party, bath (or shower) is traditional as well (just a heads up). Have nothing bad to say about YuYu Hakone, but a heads up for any future travelers, this is a very quiet area and all things close fairly early in the afternoon and as you are at minimum 30 minutes away from near by cities (Odawara or Gotemba) with little to no ways of transportation, it is pretty dead for any adventuring past the afternoon. But for the overall stay, great place, clean, and staff are very friendly and accomodating!
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emilio
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was good
Naranchimeg
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I had an exceptional experience at this hotel during my recent stay. The check-in and check-out processes were smooth and hassle-free, and my room was impeccably clean and comfortable. However, what truly set this hotel apart was the outstanding service provided by the staff. As a solo traveler without a car, I was concerned about finding a place to eat dinner. The hotel manager kindly offered to personally drive me to a nearby restaurant, and even made a stop at a convenience store along the way so that I could pick up some necessities. This level of personalized attention and care went above and beyond my expectations, and made my stay truly memorable. I highly recommend this hotel to anyone visiting the area. The staff's dedication to providing exceptional service and making guests feel at home is truly remarkable, and I can't thank them enough for their kindness and hospitality.
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Joanna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Affordable place to enjoy a traditional room and a private onsen. Best to check if the restaurant is open and if not, bring food with you, if walking from the lake. It’s quite a walk and you won’t want to be walking down for food and back again.
Keith
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice quiet property. Onsen was great. Only issue I had for two days in a row were my neighbors were smoking marijuana constantly and it was getting into my room. I reported it one night and then again on the next day when they kept smoking it.
Omar
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff were really helpful. They were literally running around for us. The onsen was really nice. The staff let us stay an extra couple of hours, which was considerate. The rooms were comfortable. It was a very relaxing stay. Dilly and Michael
Brennan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Aircon didn't seem to be cooling properly. Vending machine not working. Best to have a car when staying here. Otherwise very nice, good staff, good sized room, enjoyed the onsen.
Ruby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very friendly staff, free parking on site , surrounded by green nature , excellent private onsen, very cleaned Japanese style room, we slept very well on the futons. Highly recommended
Regina
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Beautiful grounds, clean, comfortable, roomy, relaxing. Friendly, helpful staff. Lovely amenities. Room has tea, kettle, cups, cookies, robes. Onsite private onsen.
Mahija
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

What is did not liked, vending machines were not working. Otherwise, staff was very good. Clean place. Balcony was very good. Experience at onsen was Awesome
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