The room is not like the photo, old and dilapidated, the room is not clean because of hair and stains left by previous guests, hot water is sometimes available and sometimes not available, very inconvenient, the staff is confused when guests ask anything but they don't answer, agreed to let guests check in early because guests will check out early but when guests check out, they demand an additional fee of 400k (early check-in fee) = the price of the room guests rented even though guests have paid the full room fee in advance on traveloka, promised guests to rent motorbikes in advance but when guests arrived, they said there were no motorbikes, in general, they don't care about guests, extremely bad experience with this hotel.