Overall Ratings & Reviews Homewood Suites by Hilton Cypress Orange County

Clean hotel and accommodating staff

Excellent stay and very family friendly!

Great location. Breakfast can be better though

Very nice and clean and spacious rooms and facility. Staff members for very welcoming and accommodating. Highly recommend and will stay there again in the future. You should try them out!

I had a great stay! The hotel was exactly what I expected—clean, comfortable, and in a great location. Everything was well-maintained and spotless, which made me feel right at home. The staff was friendly and check-in was smooth. It’s conveniently located near everything I needed, making it easy to get around. Overall, a solid experience and I would definitely stay here again!

Absolutely disgusting. Within one hour of checking in, we found bed bugs and their droppings all over us. We had just traveled two hours to get here and were hoping to relax, only to be met with an infestation. It completely ruined our trip and the days that followed. There’s no way this room was properly cleaned or inspected. We’re now dealing with the anxiety and hassle of possibly bringing bed bugs home. Avoid this place at all costs. It’s clear they don’t take hygiene or guest health seriously. We still haven't recieved the refund we were promised.

K

I am so happy that i found this hotel. The staff was very nice and helpful The breakfast was good The location was good Its about 30 mins from the airport

Hotel is very nice and clean. I missed my check in time and date and my room was canceled. Which I wasn’t aware of. Management seemed annoyed that they had to “do a whole process,” in order to get me another room. They charge you $12 per night to park your car but there’s not enough parking. If you leave at night, good luck trying to find a spot when you get back. I wound up having to park in the lot next door. Other than that, my room was great!

Very clean. Matthew was so nice. We will for sure stay here again.

The staff were amazing

I live the own floor plan in the light area. I also loved the huge fire pits outside. The rooms were a nice size and very clean. I generally don't like staying where they allow dogs but the dog owners were very respectful. I hate when animals are permitted in an area where food is being served. So that wasn't really an issue. Their breakfast had some of the familiar items but a variety is some not so common items. I loved my entire stay

We had a very clean room and staff was very accommodating. Will most definitely make this our primary hotel when visiting the west coast!

Very clean

10 stars, loved everything about the place! Great for families

Good

Everything is perfect

Best location and best clean accommodations

Love to be around the grocery mall.

I had an amazing experience. The property was so clean and beautiful. The room was amazing and super clean. Thank you Geovanny Tello for the amazing customer service. He went above and beyond to make sure my experience was one to remember. I definitely will be back.