The room is very small. There is very little space in the closet and no where to stow luggage. The windows are doors to the terrace - not a good idea to leave open at night or while away , therefore stuffy atmosphere.
No instructions how to use the oven or the burners. No sports channels on tv.
If you need more towels you must go to the laundry room and wash what you have.
If you want early availability to the room you must pay for it.
Concierge took all our information to order a cab to the airport, but nevet placed the order. We almost missed our flight.
The best part of the hotel was its location - EXCELLENT!