Overall Ratings & Reviews Grand Citra Hotel Makassar by LIFE

Clean and comfortable and in the city center

Friendly staff and fast check-in

The room is spacious, but the sheets and pillowcases are worn out and need to be replaced. The bathroom is a bit scary because the floor is black and the lights are not bright. Breakfast is just a box of rice. There is no soap, toothbrush, or drinking water. Not recommended.

It's a hotel, but this is my first and last time staying here. The AC doesn't work, and I had to complain four times before the staff came. Lots of ants. Dirty.

Great, all services are very friendly and clean

The only downside is that there is no hot water.. The rest is all good..

The hotel is really cheap. The hotel is also good. It's just lacking a blanket and the bed sheet is really dirty. But yeah, what do we expect. It's according to the price. Because the hotel is really cheap. That's the only minus

Experience Staying here for 2 weeks is comfortable, close to everywhere, and the price is cheap compared to other places. The downside is the sheets are dirty and have lots of spots or whatever. Maybe in the future the sheets and blankets can be replaced. Also there is a lot of trash under the bed. Initially given a room on the 8th floor but it was a bit scary, dark and the bathroom smelled very bad of pee. The next day asked to change rooms and the service was good including the cleaning service, everyone was friendly, apart from that the hotel and all the staff were very nice and friendly

Very satisfying, both the staff and the hotel atmosphere.

friendly and very helpful, top markop is the best

The electric current is ABNORMAL, disappointed to stay overnight

Very satisfying, clean and very nice.

The elevator often breaks down, the sheets are not very clean and there are cockroaches in the room, the towels are old, and the bathroom is not very clean.

My first and last stay at this hotel. The sheets are full of spots. The elevator often doesn't work.

Cheap and comfortable hotel. But no Wi-Fi.

The check-in process was long, they said it was because the room was being cleaned. I was told to wait for about 30 minutes, but when I entered the hotel room, I saw that the sheets were full of dirt. Plus, the floor and bathroom were full of hair and the hot water wasn't working.

The room is clean and nice towwana, but there is no swimming pool. My kids like the one with the swimming pool, but it's worth it because the price is quite cheap.

Good for vacation, close to the beach.

the hotel location is very strategic unfortunately the hotel is too old and there is no adequate maintenance. this is a hotel with the dirtiest linen during my stay in various hotels. I was itchy because there were many fleas or insects in the bed that bit me. my family and I thought we would have a pleasant stay because when we checked in the receptionist read out a lot of rules that had to be obeyed. the hotel terrace and parking lot were very dirty. cigarette butts and used glasses from the beginning of check in to check out were still in the same place. the AC and TV remotes were not working properly and the wifi could not be accessed. hopefully it will be better in the future.

The worst service I've ever had while staying at a hotel 😤