Overall Ratings & Reviews Budgetel Glenwood

I have been to a number of cheap hotels/motels but this was the first time I felt concerned for my health and safety. My husband and I only stayed one night and if we had not already paid/had gotten there earlier (we checked in at around 2:00 am) we would have likely found another place. The rooms depicted in the pictures looked nothing like the room we had (only a bed and a broken cupboard of sorts. There was no TV or wifi in the room. Most of this is tolerable in my opinion but when we woke up to leave there were a number of cockroaches on the floors in the bathroom and the bedroom. Also the door did close and lock but didn’t latch properly. I found it hard to reconcile my experience with past reviews as they all seemed decent so either we were given a different room than depicted or at least some of the reviews are not honest ones. The only positive is the staff we encountered were all friendly. We didn’t bring up any issues to them as we only were there for a few hours.

Older property that is in disrepair. Staff is indifferent and I would only recommend this as an emergency or last minute booking.

They had nothing… scary area/people

Room was dirty , no enough towels , no coffee. Broken furniture. Area not safe

There was shattered windows, bullet holes, and the door to my hotel room looked like it was smashed open with a crowbar. The second I walked into the hotel room bedbugs scattered away from the sheets of the bed, and the shower curtain was a blue rain tarp. I didn’t fought with customer service for three days and Expedia on apparently how I wasn’t gonna get my money back.

This place was absolutely horrible. Staff was also horrendous. Never going here and hope no one else does either. Ruined our vacation.

The pictures on line was nothing like the room i was supposed to get. There was people creeping around all the time

Pictures didn't match the facility. No trash cans in the room. Holes in the walls. Roach ran over my foot while in the room before I checked out...

We booked a king bed room for 3 nights. Not only was the room nothing like the pictures but it was dingy and unclean. We booked a little under A MONTH in advance. The bed was a full size, NOT a king and the floorboards were peeling. The so-called “cable” is a lie unless you bring your own batteries because the remote had none. The bathroom had a lot of bugs as well, specifically roaches. The water pressure was bad and the water barely turned warm. The door to the hotel room itself was broken and remained slightly cracked open. The parking lot was rough, so many potholes and broken glass. If you can afford an extra 30$ for a better hotel, please do! The only reason we didn’t find another was because there was nothing available since it was Valentine’s Day weekend. As disgusting as the hotel was both morning and night staff were very friendly and helpful.

This wasn't the safest place to stay. A couple of roaches were spotted. My door looked as if it were kicked in so I had to tape the bottom to make sure no rodents got in. No seating other than my bed. You get what you pay for so I can't complain.

Arrived to check in, waiting in the lobby for 10 minutes, pressed the bell button to no answer. Call the number on the glass, told me they’re assisting another guest but they would call the property. More time passes and the security guard walked in, said nothing and sat on his phone. We stood there awkwardly til he barely looked up at us to mumble “what do you want?”. My partner said we were trying to check in, and the guy just mumbled again. My partner asked if he worked here. No response - stood up, walked to the back to tell the guy that had been sitting back there the entire time that we were here. This guy was barely coherent, I had to explain to him three times that I already had booked a room online and he kept asking “so you want to buy a room tonight?”. He managed to look me up, I gave him my ID and he gave me a room key. I asked for my ID back but he wouldn’t give it to me until I checked my room (?) staircase and hallway were very poorly lit. I open the door that reads “no smoking” to a room that REEKS of cigarettes. I know what to expect from motels, but this was atrociously dingy. There wasn’t even toilet paper. I walked back down to the lobby, told him we wouldn’t be staying, and hopped over to the motel across the street. Never had to write a bad review in my life. I felt unsafe enough to seek out last minute accommodation changes at 3AM after a 13 hour drive. I need a full refund.

Property photos in online and the actual scenario at the property doesn’t match.I don’t recommend this place at all!