6.2
Pleasant
From 68 reviews
Cleanliness

5.8

Room Comfort

5.4

Service and Facilites

6.6

Traveler Reviews HomeTowne Studios by Red Roof Amarillo West

Number of reviews per page
20
40
Top reviews
JULISSA
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed in a studio room. The room was spacious. It had a full size refrigerator with microwave /Airfryer combo. We also had an area with a table and chairs to eat at. We told the clerk that the sink was dirty and he responded with "I guess they didn't clean that room yet." It was after 5p.m. No one came to the room. After I cleaned it, we noticed it was dirty again and it smelled like sewage. The bathroom was spacious but the molding around the bathroom shower floor was covered with mold. The shower floor also felt as if you were going to fall through the floor. The comforter on the bed had holes in it and was stained. It was clean just need to be replaced. The microwave/Airfryer was dirty. Over all the room could use some TLC and upgrades. Good for an overnight stay. The breakfast could also use an upgrade. No juice only coffee. Waffles were great. Biscuits and gravy with no sausage in it. Lots of parking and well lit.
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Patricia
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Convient, friendly staff
Verified traveler
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Checked me into an unclean room, trash on the floor, bedding removed and clothing about and it stunk, supposed to be non smoking, it wasn't.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

When we had checked in it took a while due to the system not having it updated with a room to provide, the lady at the desk was friendly and kept apologizing due to the system not working right. When she did give us a room she informed us it was a non smoking room however once we got to the room you could immediately smell the cigarette smoke from previous guests. The bed frames were annoying and kept startling our three year old because it was a metal sheet bed frame that made noise with every movement. Overall we probably won't stay here again as we just were not a fan of the area, and the hotel itself was not the cleanest.
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James
icon-Leisure
Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very noisy. I think they make it a point to roll empty laundry carts by the doors early in the morning and it's as loud as loud can be! They advertise a hot breakfast, if you want to call a waffle a hot breakfast! Finally after 5 days of nothing but waffles, they had biscuits and gravy. I wasn't hungry enough to trust their cook! If all u want is a place to lay your head, this is 4 u! Otherwise this place su(ks, save your money!
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Mike
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

1st room key wouldn’t work, 2nd room bathroom was in middle of being worked on3rd room no soap or shampoo in bottles
Angela dawn
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We were put in a dirty room first, moved to a second room and the sheets hadn’t been changed. The amount of trash behind the bed was disgusting. The bathrooms do not get cleaned good every time, especially behind the door and on the walls. I won’t be staying again.
Rebecca
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was a good stay
Warren
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall it was super dirty. Old mattress uncomfortable and lumpy. Dirty yellowed sheets, curtains torn, bugs. Honestly I simply cannot recommend it. I expected more from a red roof and those expectations were pretty darn low. YMMV
Carrie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Bu I did not like was that we could not watch TV because our cable was not set up my Wi-Fi was not working and that was in my room and my daughter's room. All they could tell us is this wasn't the first time that someone has complained
Bruce
icon-Business
Business
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice property but breakfast was a bit of a joke. No coffee, no juice, eggs or breakfast meat, or toast or bagels.
Tammy
icon-Family
Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Not much grass for pets to party on. Little awkward on how to get to the room. Lots of people were pretty nice and it was reasonably.
Crystal
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Sink was broken down to be fixed in room #1. Room #2 had an odor of smoke and filth.
Nicholas
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place
Nicholas
icon-Family
Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Good place
Linnett
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The only thing was that the front desk clerk who stays there likes to put her personal opinion on people instead of staying professional. She turned it around after the first encounter but it was totally unnecessary in the first place and thankful I wasn’t in the mood to even give her my time to snap off.
DEAN
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very large main room, bathroom a little small but adequate. Spacious and has everthing.
Michael
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Worn beds, stained sheets, old.
Ashley
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The price was good and the hotel was somewhat clean. We had to ask for new sheets because they were stained and had hair and the redtroom smelt like smelly water
Carolyne
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This was the second dirtiest hotel Ive ever stayed in. Understanding it was the cheapest in the area; however the stove was broken, the bathroom door didnt close because it had come off the hinges, there was slime on the curtains, and it had very clearly been a smoking room before it was labelled differently. General filth and and stickiness from floor to ceiling. However, the water pressure was excellent, and plenty of hot water for a semi decent shower. Continental breakfast was empty 1/2 hour before offer was over.
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