Overall Ratings & Reviews Sans Hotel Beskalan Malioboro

Hi Adam, Thank you very much for sharing your experience staying at Sans Hotel Beskalan Malioboro. We are delighted to hear that the hotel's cleanliness, comfort, and proximity to Malioboro made your stay enjoyable. We also understand that access to the 3rd floor can be a challenge, especially after a long day of sightseeing around the city. We will note this feedback and pass it on to the team for future consideration, especially regarding accommodation for guests with special preferences or needs. We hope to welcome you back again in the future for a more convenient and comfortable experience. Best regards, Sans Hotel Beskalan Malioboro Team.

Hello, Thank you for sharing your experience! We're so happy to know that our strategic location made things easier during your stay in Jogja — especially since you can walk to Malioboro without the hassle of finding parking, it definitely made your vacation more relaxing. We hope your next visit is as comfortable and enjoyable as ever. We look forward to welcoming you back! Best regards, Sans Hotel Beskalan Malioboro Team

Hi M*d, It was a pleasure to be your resting place amidst the hustle and bustle of downtown Jogja! Thank you for sharing your positive impressions. We chose a strategic location so that anyone who stays at Sans Hotel Beskalan Malioboro can freely go anywhere without any hassle — whether it's to Malioboro, the station, or just looking for a street food stall at night. What makes us even happier is knowing that you feel comfortable and satisfied with your stay. For us, every guest is not just a place to stay, but a small part of the story of Jogja itself. Hopefully, when you return to this city, Sans can still be the same comfortable place to come home to. Our team will always be ready to welcome you with smiles and energy as warm as the morning sun on Jalan Beskalan ☀️. See you again. Sans Hotel Beskalan Malioboro

Hi h*a, Thank you for taking the time to write this short but meaningful review. The location is indeed one of the plus points of Sans Hotel Beskalan Malioboro, and we are glad you were able to experience it firsthand. From the start, we wanted all our guests to be able to enjoy Jogja more easily — just a short walk away and you'll be in the middle of the bustling Malioboro area or the legendary snacks around it. We hope that if you return to Jogja, you will still be willing to stop by and stay with us again. Our doors are always open, and our team is ready to welcome you anytime. Warm regards, Sans Hotel Beskalan Malioboro Team

Hi L*a, It was a pleasure reading your review! Thank you for sharing your impressions during your stay at Sans Hotel Beskalan Malioboro. We are grateful that it could meet our expectations regarding location, cleanliness, and room comfort. From the start, we wanted it to be a strategic yet peaceful place to stay — a place to rest comfortably after a day of exploring Jogja. Hopefully this good experience can be a reason to come back again on another occasion. We look forward to your arrival in the future. Warm regards, Sans Hotel Beskalan Malioboro Team

Hi Adam M, Thank you for sharing your honest experience. We sincerely apologize that your stay at Sans Hotel Beskalan Malioboro did not meet your expectations, particularly regarding cleanliness and the negligence in service that should not have occurred. This kind of thing is preventable, and we fully understand the importance of attention to detail—including a prompt response from our team when guests raise complaints. We have immediately forwarded this feedback to our operations team for evaluation and concrete improvements going forward. We know that one unpleasant experience can leave a lasting impression, but we hope there is still room for improvement and a more worthy experience next time. Best regards, Sans Hotel Beskalan Malioboro Team

Hi M*D, Thank you for writing a thoughtful and constructive review. Feedback like this is always valuable for us to grow, especially in the early days of operation like now. Suggestions about adding a water heater, welcome drink, and a blower in the bathroom were immediately noted and forwarded to the team. We believe that small things like that can make the experience of staying much more comfortable and memorable. It's great to know that you support us to continue to grow and be better. Hopefully when you come back again, you can feel real improvements from all sides. Warm regards, Sans Hotel Beskalan Malioboro Team

Hi E*n, We really appreciate you taking the time to write a review — although it's clear your experience was far from what you expected, and for that we sincerely apologize. The dirty sheets, smelly room, and less-than-expected amenities are things that shouldn't have happened. We've forwarded all your feedback to the relevant team for immediate action. There's no reason for a guest to feel uncomfortable, let alone be deeply disappointed. We won't deny or justify it — we know the only way to restore trust is to truly improve our service. Thank you for your reminder. Best regards, Sans Hotel Beskalan Malioboro Team