Overall Ratings & Reviews HomeTowne Studios By Red Roof Mystic - New London

The air conditioning didn’t work, but made awful noise all night. I didn’t sleep a wink. I let them know in the morning and they offered me a discount for a future stay. I would never stay there again. Not to mention I itched for three days after leaving there. They said because I booked through Expedia that I would have to request a refund from them. Expedia said the hotel wouldn’t cooperate because I checked out. No duh. I normally stay at at much nicer hotels, but we stopped late and only wanted to sleep and shower. Run away with your skin intact unless your goal is: No sleep. Sweating all night. Listening to a noisy air conditioner that wasn’t cooling the room. Itching for days.

Safe place good people

For the price it wasnt worth it.

WiFi was non existent! Bathtub was disgustingly dirty as well as the leaking faucet and the water was backed up into the tub from drain. The comforter on the bed had large black stains all over it! There was also a terrible musty smell in the room! Honestly the worst place I have ever stayed! Never again! Beware!

No soap in the room, microwave was missing. Smelled like pot when we arrived. Only has 2 towels for 4 people and we’re unable to get 2 additional towels until the next day. Bugs in the room. Left a day early and stayed elsewhere.

Took forever to find my reservation. Room had an awful smell. No bar soap

In my opinion, the hotel was not worth the money paid. I killed a roach while there. Not a place I will return to.

Room was nothing fancy (as expected for the price). But the bathroom was in poor shape, dirty tub and the AC did not work. I will say they did bring in a different ac unit and fixed it

Moldy smell and shower does not drain.

Good spot

My extended stay was alright. They need better lighting and had problem with keys. Overall, its not bad for the price.

Virtually NO and ineffective WiFi. Had to leave the room to make a call or text on our cell phones. Room needed help. Probably will NOT stay there again.

I'm not satisfied. The property door lock is not fixed properly. We had an issue with the shower, which didn't work. We had to wait 1 1/2 hours to fix it. The heating system was noisy during the night. My advice: Please check the room and amenities once you check-in.

It smelled very damp, there were no soaps of any kind and really what else could we expect for the price.

The studios are perfect for an overnight stay or long term. Very clean and fresh towels every day. The staff are extremely friendly! It's very quiet and very safe and they even allow pets. Would highly recommend.

Very quiet except for the air conditioner. Should do some upgrades to the rooms.

The place looked very shady, and the room was supposed to be smoke free, and it smelt like smoke. The person checking us in was really rude, do not recommend this location. We left and went home because the hotel did not feel safe. There was no tv remote and the tv was broken.

No comment

The property is advertised as “studio” and claims each room has a kitchen. There is a sink, cabinets and a studio sized fridge, but no cook ware, dishes, stove or even a microwave. The other guests were loud, obnoxious and at times, violent. I do not recommend this property at all.

They don't say need a deposit until you get there and it's even worth a 100.000 deposit for the bathroom door to not shut all the way and if you do you get locked in. The little fridge they have is dirty and doesn't seem to ever get cleaned out . The staff doesn't understand you when you try to speak to them , we renewed the room and had an issue with the room they booked the wrong room for us and asked us who the other guest was and I had to verify yes that's my husband signature on the papers .