Emerald Queen Hotel and Casino - Tacoma

Explore Emerald Queen Hotel and Casino - Tacoma
8.8
Very Good
From 823 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Traveler Reviews Emerald Queen Hotel and Casino - Tacoma

Number of reviews per page
20
40
Top reviews
steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice Hotel
Chloe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very clean room!
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is very friendly and accommodating. Rooms are very clean and the google cast feature on the tvs was a nice touch!
JIMMY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wry nice place
Matt
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

You would think people paying 700 for 1 night wouldnt have to stand in a 15 line to get into the casino. Paying guests shouldnt have to stand in line with 50 people coming in from the parking garage. 2 round trip flights and 3 nights in a hotel in vegas is 500. Our room cost 667.00
Melissa
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great would come again
Karoline
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice inside, very busy casion
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice, clean, newer property with nice rooms.
Sheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room we had was perfect for our 1 night stay. We were there for a concert and didn't want to drive afterwards. I wish this hotel was smoke free like some of the others we go to more often. All in all, served our purpose.
Kara J
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooftop Steakhouse was delicious!
Theodore
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome
tammy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed one night after a family reunion. The hotel was clean & safe & the room beautiful but there were a lot of odd & missing details that tip this hotel into just satisfactory. Check-In was perfunctory & the crew seemed distracted by tasks. The lobby & winding path to the elevators was oddly bland + dated even though the hotel has just been open a couple of years. My husband joked that it felt like the first floor of a medical dental building. The room was actually quite attractive w/nice decor, photography, a very comfy bed & a wonderful view back to the Port of Tacoma. Everything was very clean. There were no drinking glasses or paper cups or bottles of water in the room. something we hadn't seen in a hotel in years. There was a nice little coffee maker, plush towels + shampoo, conditioner & body wash dispensers in the shower which we really appreciated. The room was quiet - we slept great The reason we chose this hotel was the indoor pool. Crazy that the pool doesn't open until 9 a.m. before an 11a.m. check out. Even crazier is that the pool is minuscule. I'm not joking.. it's about the size of two hot tubs. The water was this side of cold. Towels needed to be retrieved across the winding lobby at the front desk & are supposed to be returned WET to the front desk crew... what? Truly weird OTHER WASHINGTON CASINO HOTELS ARE JUST SO MUCH NICER...
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deborah
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in an ordering at bar took way longer than expected.
Frank
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice staff.
Dinikia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

New property, staff very friendly, clean rooms, and nice amenities.
Phillip
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really clean and the aesthetics are way more inviting than cwrtain other casinos. Room was spacious, showers are amazing. I'd be happy to stay again
Lourdes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was excellent.
Scott
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was our 1st stay at EQC and the customer service at front desk was not great upon check in the 2 staff working at the time did NOT greet us and did nto seem
Tawanda Renee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The lights in my room kept going out throughout my stay
Darin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everyone that we ran into even other guests along with staff were absolutely wonderful for our 1st trip to EQC Tacoma.
Number of reviews per page
20
40