Overall Ratings & Reviews Amaranto Hotel Boutique

Gorgeous property

Thank you.

Great staff, so friendly and helpful. Nice room with a great view, definitely will stay there again!

Excellent

The location was perfect transit to the center of town

Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.

Beautiful hotel and location. They even put a slice of birthday cake in our room as we were celebrating. Quiet and peaceful. Staff all very friendly

The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.

La vista y el ofrecimiento de los mayas buenísimo, la atención del staff brutal. Pero si la más atención en dejar aguas en el cuarto de cortesía, café . Pero de ahí en fuera todo muy bien.

Best Hotel in Bacalar, restaurant offers great menu at great price. Brand new and great service.

We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!

Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.

Excelente lugar, las instalaciones estan muy bien, realmente es nuevo, la atencion excelente nos atendio un chico llamado Daniel, lo unico que podrian mejorar es el sabor de los desayunos y las camas un poco duras para mi gusto

The staff was friendly and helpful. However, the hotel could improve in a few areas. Guests should be asked about accessibility needs in advance, especially regarding stair access. Cleanliness was acceptable. During our stay, a power outage affected the lower levels, including the restaurant and bar, for two days.

Todo Perfecto!! muy lindo lugar, con todas las comodidades para disfrutar de la laguna!!

El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida.

Nueva la propiedad, muy cálidos los empleados, excelente servicio y muy lindo el lugar!

Excelente

Las instalaciones son de primer nivel todo limpio y nuevo, muy bien ejecutado arquitectónicamente. La ropa de cama muy cómoda y las toallas en excelente estado. El personal siempre dispuesto y muy amable. Una de las noches tuvimos un tema con falta de aseo a la habitación, pero se resolvió al día siguiente. Desde el momento de hacer mi reservación fueron muy amables e incluso tuvieron un detalle muy lindo de felicitación en la habitación pues les comenté que celebrábamos un cumpleaños. Lo único que le hace falta al hotel es mejorar su servicio de wifi y tener teléfonos en las habitaciones para contactar mas fácilmente a recepción o restaurante.

El restaurante es muy bueno, las habitaciones son cómodas y tienen muy bonita vista