7.0
Pleasant
From 72 reviews
Cleanliness

7.4

Room Comfort

7.0

Service and Facilites

7.6

Traveler Reviews Hotel Ciudad de Alcalá

Number of reviews per page
20
40
Top reviews
Jose
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
ROSHAN KUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It's good but the cleanliness is not good. Thank you.
Seunghyeon
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Muy cerca de la estación!
marleny
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Cesar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

None.
Steve
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Leah
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Guests at the hotel were very noisy
Chip
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Never get a room on the bottom floor.
Rodolfo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Por el costo estuvo ok, nada espectacular.
Verified traveler
6.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Verified traveler
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Close to restaurants and bars Walking distance to train approx mins and clean
Marlon
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Sheri
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.
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Karl
4.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

Walls are paper thin. I heard every conversation, party, and embarrassingly brief sex act. I understand that hotel staff can't do anything about street noise, but when the staff lives on site, they can and should do something about noisy guests at 3am. Don't stay here if you want to get any sleep.
daniel
6.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Air conditioning was terrible. They had to move us from the room. In the new room the shower drain was clogged. Very poor internet. The owner or employee was always smoking on tje hallway and terrible smell all over the hotel. Not a 2 star hotel, I will give a minus 2. They need to remodel everything very old and dated, need complete remodeling but a good thing is the great location and can say a very comfortable bed.
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Verified traveler
8.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

The hotel is located in the centre of the city, close to the rail station and shopping centres. The room was quiet and the bed was comfortable.
Verified traveler
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No era lo que salía en la app hotels... Aunque lo mantienen limpio se nota el deterioro del hotel, además no tienen servicio de cafetería/restaurante cosa que no indican tampoco, en el app aparece el restaurante.
Frederik Marc
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Det var kun en enkelt overnatning men værelset så noget forladt ud, madrassen var ulækker og det samme var badekarret. De tilbød dog check in midt om natten hvilket egentlig var det vigtigste for os.
Sara
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bien situado pero se ve lugubre la puerta de entrada estropeada baño de abajo igual ..cama insufrible la limpieza deja mucho que desear manchas en paredes q oarecian sangre en baño habitacion ...y a las 730 empuezan a pasear un carro para arriba y abajo que es imposible dormir..en su momento seria buen hotel ahora esta para reformar .y la recepcionista antipatica y poco profesional .mwjor deberian cerrarlo
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Number of reviews per page
20
40