Overall Ratings & Reviews The Moorings

No soap or shampoo in room on arrrival, although shower gel then supplied. Beds very hard. Cooked breakfast tasteless. Staff very friendly and helpful.

Booked on the spur of the moment. Excellent price. Fabulous clean room. Large bathroom with corner bath and powerful shower. Lots of hot water, clean white fluffy towels. We upgraded to King size bed, patio doors to outside decked veranda. Fabulous in the warm weather. Next door to the pub and restaurant. Excellent food, good menu both evening meal and breakfast. Couples only at the moment. Well worth it. Would definitely stay again.

Good value for money hotel... clean room comfy bed and good hot shower Really nice brekky... staff really attentive.

Fantastic stay and amazing value for money thank you 😊

Lovely clean room and very comfy bed. Plenty tea and coffee in the room and towels. We were in room 2 which has its own decking terrace. The main car park is at the back of the hotel and there are a couple of spaces at the front too but both sides have very close access. We had the full English breakfast both mornings which is not included in the booking price but worth every penny. It really set us up for the day. We're just home after a two night stay and have already booked again for our next visit. I would definitely recommend The Moorings.

Upon arrival, problems began immediately: 1. Incorrect Information About Breakfast: The hotel staff insisted that our booking did not include breakfast and gave us Room 6, despite my confirmation email from Hotels.com clearly stating FREE BREAKFAST AT ROOM 5 . 2. No Hot Water: There was no hot water available throughout our stay, which meant we were unable to take a proper shower. 3. Lack of Tidiness : The room looks clean but shockingly, we found a female bra left in the room. 4. No Staff Available for Assistance: When I tried to contact hotel staff for help, no staff could be found on-site. I attempted to phone the hotel multiple times, but no one ever answered. 5. Very disturbed in my room (Room 6) : The toilet in bathroom occasionally made very loud noises, and the floor even shook. I can show you video to prove what I said is true.

Shocked to find no one at reception, after climbing up and down a flight of stairs we eventually found someone in the restaurant to check us in and give us a key. The room was basic but clean. We were then told that there were barley any staff. So the room didn't get cleaned while we were there and we had to pay an extra £5 each per night for a cooked breakfast. When we went to the restaurant next morning and ordered our breakfast it was not very nice at all. We had eaten there the night before and that meal was lovely though. We appeared to be the only guests, while we were there we only saw 3 members of staff and they were all very nice and as helpful as they could be. I wouldn't stay there again though, although I have a feeling they may not stay open for much longer somehow.

Although I was the only resident at the hotel that night I was well catered for. I was disappointed the restaurant was closed but it must have been a quiet night. My breakfast was prepared and left for me and entry instructions to the hotel.

We opted for the “cold” breakfast, not realising this was packaged items and “do it yourself porridge pots” left on a counter at the end of the corridor. No table in the room meant balancing on the bed or one chair to consume any of the unappetising items. We were booked for two nights, but the room was not serviced after the first night, so all of the packets from the “breakfast” used cups had not been removed. The bed remained unmade and the bathroom not cleaned. Some of the curtains were dangling and were very thin letting in the early morning light at mid June.

Just good service all around.

Excellent value for money fo a short stay.

Lovely big bedroom and the bed was super comfortable. Leanne and her team were amazing, they went over and above for us. Food was delicious and big portions. Would highly recommend. We will be back.

Super helpful and friendly staff. Lovely big room with outside space. Nice breakfast, couldn’t ask for more.

Quite

Lovely place to stay. Room was clean and had everything you need. Hotel staff very friendly and helpful and the food was excellent. All that at very reasonable price. What's not to like?

Very friendly owners who just happen to be self taught cooks that served us the best food weve eaten in years.

We booked into the mooring hotel for a couple of days.The place was perfect as we were going to beamish museum . From the moment we booked in the owners and staff were so friendly they couldn’t do enough for you . The accommodation was perfect exactly what we wanted. We had our own outdoor space .We went to the restaurant for evening meal and the food was delicious and large portions as well.Breakfast was great as well cold and hot food cooked when ordered. The owners were lovely were never to busy for a chat . We will definitely be back and bringing my elderly parents along with us to. Thank you very much for a very enjoyable stay from Denise and Stewart Anderson from methven in Perthshire

Lovely clean hotel and staff so helpful

Friendliness of the staff,good food and central for local attractions.

We stayed for two nights and hadn't realised the accommodation next to the pub had only recently reopened. There were a few very minor things which needed attention, but were fixed promptly by the staff. The room benefitted from a "two person" bath, which was great for soaking our travel pains away with a glass of wine. From there, we visited the excellent Beamish Museum, a marvellous working museum which needs at least two days to see. Meals were really good with very generously priced breakfasts and attentive service.