Overall Ratings & Reviews Signata Genting Highlands

Dear Esteemed Guest, Thank you for your lovely review! We're so glad you found our place interesting, relaxing, and perfect for a family getaway. It’s great to hear you enjoyed the spacious room, rooftop access, and our OOTD spots! We're especially happy that the warm pool and jacuzzi made it fun for your kids too. We truly appreciate your kind words and look forward to welcoming you and your family back again soon! Cordially, The Management, Signata Genting Highlands.

Dear Esteemed Guest, Thank you for sharing your kind feedback. We're delighted to hear you enjoyed your stay — from the friendly and helpful service to the clean room and lovely view. While we understand the distance from Genting Awana may be a slight inconvenience, we're glad to know it didn’t take away from your overall experience. We're truly happy you found it perfect for a short holiday and some well-deserved healing time. We hope to welcome you back again soon for another relaxing stay. Cordially, The Management Signata Genting Highlands

Dear Mr Aldo, Thank you for your kind review! We’re thrilled you enjoyed the unique experience of staying “above the clouds” with us. It’s always our aim to provide a memorable and relaxing getaway, and we’re glad to hear your visit was a special one. We hope to welcome you back to Signata Genting Highlands for more breathtaking views and unforgettable moments! Cordially, The Management Signata Genting Highlands

Dear Esteemed Guest, Thank you for taking the time to share such a detailed and thoughtful review. We’re truly glad to hear you and your family had a pleasant stay and enjoyed the cold weather, friendly service, and relaxing spa session. We appreciate your honest feedback regarding the kids' pool temperature, weekend crowd during breakfast and dinner, and the layout of the 2-bedroom unit. Your input is valuable and helps us identify areas where we can improve the guest experience, especially during peak times. Thank you also for the helpful tip about parking at M3 — we’re sure future guests will appreciate it! We hope to welcome you and your family back again soon for another memorable stay. Cordially, The Management Signata Genting Highlands

Dear Esteemed Guest, Thank you for sharing your experience with us. We're glad to hear that our team provided helpful and excellent service during your stay — it truly means a lot to us. We also sincerely appreciate your honest feedback regarding the location, signage, and phone system. We understand how these issues can be especially challenging for first-time guests and seniors. Please rest assured that we are reviewing these concerns and working on clearer directions and better in-room communication options to improve future guest experiences. Thank you again for your valuable input, and we hope to welcome you back for a smoother and even more enjoyable stay. Cordially, The Management Signata Genting Highlands

Dear Esteemed Guest, Thank you for your kind review! We're delighted to hear that you enjoyed the cleanliness, unique batik décor, beautiful views, and our warm swimming pool. We're also proud to be recognized as the highest hotel in Malaysia — and it's wonderful to know the experience left a positive impression. We appreciate your feedback about the difficulty in finding food nearby. We're currently exploring ways to enhance dining convenience for our guests, especially during peak periods. We hope to welcome you back again soon for another memorable stay above the clouds! Cordially, The Management Signata Genting Highlands

Dear Esteemed Guest, Thank you so much for your thoughtful review and for choosing Signata Genting Highlands. We’re thrilled to hear you enjoyed the spacious, clean room and appreciated the unique batik touches — including the take-home fan! We’re especially glad to know that our team members at the front desk and F&B made a positive impact on your stay with their warm hospitality. Your kind recommendation truly means a lot to us. We look forward to welcoming you back on your next visit to Genting Highlands! Cordially, The Management Signata Genting Highlands

Dear Esteemed Guest, Thank you so much for your kind and detailed review. We also appreciate your honest feedback about the Wi-Fi. We understand how important a strong connection is, and we’re actively working on improving coverage and speed throughout the hotel to better serve our guests. We look forward to welcoming you back again soon for an even better experience! Cordially, The Management Signata Genting Highlands

Dear Esteemed Guest, Thank you for sharing your experience. We're really happy to hear your kids loved the warm water pool — that means a lot to us! We're truly sorry about the smell from the sink, and we understand how unpleasant that can be. We've alerted our team to look into it right away. We appreciate your feedback and hope to welcome you and your family back for a more comfortable stay. Cordially, The Management, Signata Genting Highlands.

Dear Fakta A, Thank you for your kind feedback. We're pleased to know you found our location convenient and appreciated our facilities and services. Your recommendation means a lot to us, and we look forward to welcoming you back to Signata Genting Highlands in the near future. Cordially, The Management Signata Genting Highlands

Dear Guest, Thank you for your thoughtful review. We're so pleased to hear that you enjoyed the spacious and clean room, and that our team — especially Anisha (Aisha) and Zainal — made your stay more comfortable. We're glad we could assist in returning your belongings promptly while you continued your journey to Kuala Lumpur. Your recommendation means a lot to us, and we look forward to welcoming you and your family back to Signata Genting Highlands in the future. Cordially, The Management Signata Genting Highlands

Dear , Thank you for choosing Signata Hotel for your first stay in Genting and for sharing such a positive review. We’re thrilled to hear that you had a great experience from the moment you arrived. It's especially rewarding to know that Anisha made your check-in smooth and welcoming. We’re also glad the room met your expectations and that you had a comfortable and restful night. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the near future. Cordially, The Management Signata Genting Highlands

Dear Nadia, Thank you for your kind and thoughtful review. We’re truly delighted to know that you had a wonderful stay with us. It’s great to hear that you found the room clean, quiet, and comfortable, and that our service met your expectations throughout your visit. Your special mention of Anisha, Zaenal, and Zahra is deeply appreciated — we will gladly pass along your compliments to them. We look forward to welcoming you back to Signata Genting Highlands on your next trip. Cordially, The Management Signata Genting Highlands

Dear Esteemed Guest, Thank you so much for your kind words! We're delighted to hear that our staff were able to assist you and that you had a satisfying experience. We truly appreciate your feedback and look forward to welcoming you again Cordially, The Management, Signata Genting Highlands.

Dear Esteemed Guest, Thank you for taking the time to share your detailed feedback following your recent stay at Signata Hotel Genting Highlands. We truly appreciate your kind words regarding our smooth check-in process and the welcome drink experience. Your comments are valuable, especially as we continue to improve and fine-tune our services as a newly opened hotel. We apologize for the confusion regarding the Junior Suite room configuration. We acknowledge the discrepancy between the room listing and the actual setup, and we are currently working with our OTA partners to ensure all room descriptions are accurate and transparent. We also regret the inconvenience caused by the air conditioning issue in the single bed room, and our engineering team has been notified to address it immediately. Your suggestion to provide clearer pre-arrival information—including check-in location and parking guidance—is well noted, and we will be implementing more detailed instructions for future guests to ensure a smoother arrival experience. Thank you once again for choosing Signata Hotel. Despite the minor setbacks, we’re delighted to know you had an overall pleasant stay and consider us a good alternative in Genting Highlands. We look forward to welcoming you back for an even better experience. Cordially, The Management, Signata Genting Highlands.

Dear Esteemed Guest, Thank you for sharing your valuable feedback with us. We sincerely apologize for any inconvenience caused during the check-in process and housekeeping service, especially during peak periods. Please be assured that we take your comments seriously and are actively working on improving our efficiency to provide a smoother and more pleasant experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back soon for a much-improved stay. Cordially, The Management Signata Genting

Dear Guest, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a great experience at Signata Hotel Genting Highlands! Your kind words truly mean a lot to us. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional stay. Should you need any assistance in the future, please don’t hesitate to reach out. Cordially, The Management Signata Genting Highlands