Overall Ratings & Reviews Hotel Oasis

Please. We understand this location not recommended after ending remodelated. It is good your Hotels.com and the proper ower.

upon arrival the clerk wanted to charge me an additional $111.00. There was a broken Don Q bottle of rum on the ground. The pool over flowed into the dinning place. Wifi only in the front lobby. The air conditioner didn't work there was a door that looked like someone hit it in. no laundry room, swimming pool had pigeons bathing in it. This was so unsafe for me nd my family we checked out an hour upon arrival . I will never stay there again. The guest where checking out so quickly. It felt like a brotle then a hotel. They need to do major repairs in that hotel.

The hotel is in very very bad physical condition, rooms and general areas is very dirty, TV is not working, the pool water was muddy. The rooms carpet are very dirty and dusty. I do not recommend to anybody stay in the hotel, specially do to hygienic conditions and I recommend to Expedia eliminate this hotel from their list of alternatives to their clients. For me is a shame offer this hotel as an alternative for a stay. I talk with other guest and they have the same opinion.

Overall nasty wouldnt stay ever again even if they pay me to stay!!

The hotel location was walking distance of the center of the city of San Germán to see museums and important historic places like Porta Coeli Church, and around 20 minutes from La Parguera. The breakfast was good (sandwiches with local bread, coffee and juices), personnel was kind. The hotel facilities needs improvements all around, it is falling apart. The pool was dark, couldn't see the floor. The room was also falling apart, ceiling, damage furniture, old TV with a few channels (none local channels), spots on sheets and towels (not all white sheets or white towels), beds were old and hard, the only ice making machine was on the first floor in a weird, dark and dirty room. The microwave was super dirty. Our stay was on the third floor, only stairs available, no handicaps facility. A friend stayed on the 90's and it was excellent, it is a historic house, it is a shame that is like this now.

DIRTY ROOMS,CARPET,BEDS WALLS,CEILING.POOL ONLY PIGEONS USE POOL.

The pool is a nice pond for pigeons who are constantly bathing in it. Continental breakfast was served on a rusty table, neglected fresh milk with no ice bucket to keep it cold, the microwave was so dirty that it would be a fire hazard if used. Rooms were dusty so make sure you bring your Lysol desinfectant spray to kill off that bacteria and other virus that maybe hiding, but this is what you get for not doing better research and just focusing on your budget!

Very old and outdated hotel. Furniture looks over 30 years old with minimal maintenance. The hotel was not very clean either. Breakfast was not all that great either. Will not recommend nor will I visit again.

Not good at all! Dirty see pictures below! Manager is horrible! Doesn't tend to customer service. Is been a week this all this ciao happened and she has yet to answer Expedia!! Don't stay in this dump.

I was not expecting much since I had read other reviews. Main problem there was not hot water (for a while) and I had to wait about 30 minutes to take a shower. I found a roach in the bathroom too.

The worst experience that I had. The hotel parador oasis in term of cleaning is the worst and the room is filled up with fungus. All the amenities that they provided it doesn't work.

I did not stay at the end. Please never stay there. dirty and scary hotel. Looks like a hunted hotel.

Did not like it at all. No light in the bathroom, room was dirty and linen as well. The overall of the place was dirty and in poor conditions. I do not recommend this place at all, not even for a night. I was suppose to stay 3 nights and only stood 1 night, receptionist did not even ask why and just said "ok". Poor customer service.

First the hotel receptionist (Female) was unfriendly. Her aptitude was not the one that I experienced In other hotels. Second, the condition of the carpets, room furniture and mattress confort was horrible. Third, in the morning, when we went down to enjoy our complimentary breakfast the same lady (receptionist) was there (in the breakfast area) and with an arrogant aptitude told us: this is a self service", and she left the area. She does not show us what they have for breakfast in a courtesy way. In addition I kill a big roach that I saw near the breakfast area. Fourth, during my check in I asked for an iron and ironing board and they told me that they have only one and was with one of the guest. In addition I asked for a blower and they said that they don't have one.

This hotel si ugly ship dirty and discosting not recomedable for noting never. I think so do you eliminated do you list for mire coment discosting of the other clients

The first room they gave us the toilet still had urine and toilet paper, they change us to a bigger one and it had roaches, nobody is at the desk from 11:00 pm until 7:00 am.

Roaches in top of bed and all over the room. Smelled like someone died in the room. Condition of hotel was incredibly and unbelievably horrible. Will never ever recomend this place not even my worst enemy.

This quaint older hotel has a great friendly staff, could not do enough for you. The cleaning staff took care in their work, always left the room shiny and pleasant smelling. It was a great spot for sightseeing and taking walks in one of the oldest cities on the island. Very picturesque and historic.

Bad

The room and the facilities were dirty.