Overall Ratings & Reviews Vista Express Guadalajara Expo SureStay Collection by BW

Located in a great location. Very comfortable stay with good facilities. Staffs are extremely good. Would like to thank Jesus who guided us from the very first. He is extremely friendly and fun loving person.

None

Good location. Great staff.

There was a roach in the room and the bed had hairs from probably previous patrons. The floors were not clean either.

The hotel and location was ok, but I think they should've inform there was no elevator

To much noise on night time

Taking a bath I realized that the bathroom was dirty and hair everywhere!!

Great stay

Nice little place, easy access, lots of shopping places, restaurants and many amenities closeby. Down side the bathroom to small

Excelente servicio y relación calidad / precio

Flooded shower

Todo muy bien solo que no hay elevadores i el desayuno fue lo mismo en los 3 dias que estubimos ,pero lo mejor fue que los cuartos siempre estubieron muy limpios

Very friendly staff, we needed to use their dinning room a couple of times, front desk young male attendant was very attentive. Hotel was going under some updates, second tower was our of service. We were offered another option that was just as convenient from the one I booked. Breakfast is good, Coffee was there all day. My only feedback would be to keep up with maintenance of the hotel, like a few fixtures falling apart or paint chips. Also, please note that main areas can be noisy, If you are looking to sleep in request a more private area. Over all it was very affordable, very convenient, cleaning staff and breakfast room attendants were great and friendly. Front desk staff were super friendly. We will be staying again, also good parking in private area.

I really like the inside parking with a gate. The beds were not to bad. I like the style of the rooms and the balcony. The free breakfast was great, the price was great, the service was amazing! I really enjoyed this spot.

Good customer service

The interior of the room is clean. But outside the rooms had trash on the floors.

Great customer service

Hotel was noisy you could hear everything in the whole building

I would definitely go back.

Dirty rooms