Overall Ratings & Reviews Campbell River Lodge by Riverside

The photos were very deceiving, it was dirty, wanted us to plunge a non working toilet, stains on floor, bathroom disgusting 0-10

Stayed for 2 nights on last week of summer - fishing seadon. Drunk guys banged doors of their fishing buddies on both ends of the building. I forgot to mentioned to the staff. Window blinds not enough to make room dark for sleeping.

Basic room with bed. Served it's purpose close to shopping.

We got an upgraded room because of room being repaire. No problems and very courteous service

We stayed for two nights at the Campbell River Lodge by Riverside. Decor was simple and slightly outdated but this was not a problem given the price and perfect location for the numerous activities on offer in the area. Hotel majorly let down by check in staff. Nobody present unless a phone call was made, and after waiting for him to arrive at the desk we were served from behind a screen with no attempt at a welcome, only listing of hotel rules. Similar experience at checkout when we had to wait 10 minutes to drop off key because entire reception area was closed and no facility for key drop (this was after 9am and affected several families all in a rush to get to a set time ferry crossing).

The hotel location was amazing right beside the river. The rooms are a bit dated but adequate the staff was very friendly . The fish and chips at the restaurant were great it actually had fish instead of mostly batter. Beautiful location

We would return. The lodge is dated in one part (with rustic log construction) The rooms very clean and well maintained. New owners very friendly. Location on the river is the plus. Beginning 1947 (real memories were made here) The bonus was watching salmon swimming and jumping down river (Campbell River) Made you want to cast a line and catch one!!

Too many rules ... in by 10, no drinking, pretty heavy-handed statement of rules. Felt like we were in a prep school dorm. Not a very warm welcoming environment from the signage.

it was backed up to a tiny river. There was NO access to the river as the steps were blocked. There was a hot tub, but it had no water in it but it was full of broken furniture. There was a gazebo, full of junk, scrap wood & umbrellas on the floor. The plants and flowers were dying, had not been watered recently. There were construction materials & broken stuff out where they could be seen. In the hallway there were loose rugs to trip over. The kitchen area: The only pot lid was glass & had broken knob and could have cut me. There was a two burner stove, and only one burner worked. The refrigerator was broken, so they put a second refrigerator in the room, which took up more room. They said don't leave any dirty dishes in the sink so I left everything clean, but if they take any money out of the $250 deposit it WILL be disputed. I have photos. The metal box for a kleenex dispenser was broken & open, so the the box of kleenex on top of it: It was sharp metal that cut my arm. I was led to believe it was a deluxe room.It was shabby.There was a lack of electrical outlets which prevented use of necessary medical equipment. The room was supposed to have a view of the beach...the view was of a fenced parking lot and storage area full of junk. Where do I mail photos and an affidavit of fact? - by ground mail. There were not to be any stairs re disability. Office required use of stairs. Stop sending people to this run down hotel which is not up to code.

Booked room on Expedia 5 days before arrival. Expedia confirmed reservation by e-mail to me. Arrived at the hotel to check in, after a long trip from Bella Bella, and was told that there was no confirmation by Expedia, I had no reservation and no room because the hotel was full. I inquired about the room charge and was told the hotel was responsible for billing and I would not be charged. The hotel clerk called another hotel in Campbell River to see if they had a room but they were full as well. Arrived home to find that I had been charged for the room. Called the hotel and was informed that I was billed for the room because I failed to show up. After a long conversation I asked for a refund and was told that it was Expedia that charged my credit card for the room, not the hotel, and if I wanted a refund I would have to contact Expedia. I was speaking with an individual identified as the manager and the entire conversation was very unsatisfactory. He was less the helpful.

We have stayed many times at this hotel and it's always been good. There are new owners this year and they are updating the outsides of the buildings and it looks really nice. The rooms are fine as is. One of the reasons we like this accommodation is because of its history, it's on the river and there was a pub and restaurant on the premises. Unfortunately, the pub and restaurant were closed for renovation, but we were told they would be open again in the next couple of weeks. We will stay there again.

Great views close to town right on river city center 5 min drive grounds clean and well kept staff friendly. Owners are new to Canada so when making a reservation take into account the language barrier they are great but some things are lost in translation.

We had a nice stay there. Nothing that really stands out, but a good price for a decent stay. Besides 5 minutes during check-in, we didn't talk or see anyone else during our stay (the checkout you just leave the key in a basket), so it's hard to say anything about the service. The room was alright, considering the price paid. You getting what you paid for. The location was OK.

Nice view and area. Staff a bit too uptight

i have respiratory problems there was mold smell in the rooms

Comfortable older hotel in fishing community. Right on the river with fishing access from the property.

nice environment, clean room. feel like home

The Front Desk person was very helpful and pleasant. Towels were thick soft.

Was basic .. there was some reno being done for our stay .. service was good and the room was clean .. just a good price for a place to sleep.

Good Clean Hotel for the price. Awesome restaurant connected to the hotel. The rooms were basic but more then adequate for a couple nights stay. The walls are thin but I always travel with earplugs so no problems for me.