Overall Ratings & Reviews Crystal Cove Villas

Condo was very nice with nice furniture. The girls in the office Adele and Bernie are great and very helpful and super nice

Start off with positive, beautiful beach. Now the bad, where to begin. Put us in the wrong wrong and then asked that we leave our room for the day so they could clean it at the same time they were cleaning the correct room. I refused since I paid for a room that day. Paid for ocean front, the fist room we were put in was the farthest from ocean front, couldn’t see it from the h it at all. Now for the worst part, bed bugs!!!! We left covered in bites. I’ve contacted the property and sent pictures and received zero response. So disappointing.

This property was a beautiful stay clean and very well organized. The host was beautiful and instructed me with kindness and compassion and made sure I had everything accessible. Will definitely stay here again.

Televisions did not work, neither bedroom nor living room TV's. Stove/oven did not work...not at all.

Great space, convenience and comfortable. A few more basic supplies like cooking oil salt and pepper would’ve been cool. Otherwise a very good value and experience.

It was nice and all but I kinda wish it looked like the images. But for that, we’d have to go back in time. It’s just beat a bit, bad paint, falling tiles… it felt like I was staying in my grandmothers basement back in Chicago. A fresh cost of paint and few repairs would do this place wonders.

Check in sucks!! Someone else was assigned to that room.

Everything was great

The beach is beautiful! The scenery is spectacular. The gardens are beautiful. I had contact with the front desk when I checked in and they were great. The unit I stayed in had not been updated since constructed in the 60s or 70s, the air conditioning did not work...at all. Luckily, I don't mind a little heat and usually there was a sea breeze blowing in through the windows and it cooled off at night. But, let's face it, I wasn't here for the accommodations, it was the beach I was after and the beach delivered!

Crystal cove is a great place to stay. The condo C9 is very outdated. I would recommend staying @ sapphire beach however not this condo.

Adele and Bernie were fabulous front desk sales representatives. I knew I could always call them with anything I was needing. I planned this trip for my sister who has walking disabilities and everything was perfect because of the great communication I had with these two women.

Great location and maintained grounds. Have stayed several times before and loved it. This time the unit was different. Outdated unit simple comfort fixes needed such as furniture shampoo, mattresses, pillows,

Nice and clean we didn’t have power for two days no ac , it was hot I went with a newborn baby and an autistic child it was hard for us and they don’t even compensate us for that but besides that I love it

While the front desk staff were friendly, the wifi did not work in the room. The tv was attached to the wifi, so in addition to not having wifi, we did not have tv. When we alerted the front desk to this, they did nothing for 24 hours. When I again alerted them to this, I was given a password for a router that was not in our room. The signal was weak and would not allow us to use the tv.

We've stayed at Crystal Cove several times. The location is perfect. The beach is absolutely beautiful and the beach bar has great drinks and food. Some rooms are a little dated but I have always found them clean and comfortable. The outside of the property is well maintained and safe. The office staff is very friendly and attentive. Laundry is on site if not in your unit. I would definitely recommend and stay again.

Crystal Cove Villas is a clean, safe place to stay without all the bells and whistles. The decor is dated, but it wasn’t a big deal to us since we we were exploring most days. There is a coffee shop/bakery (7a-2p) and beach bar (11a-6p) on site. There’s also a pool and tennis court that we didn’t use. The best part about this property, however, is it’s proximity to Sapphire Beach! We’ve stayed here before in 2019 and the seaweed was cleaned daily…that wasn’t the case this time. We understand that the pandemic may play a role in this though not sure. We like the area and may try to the condominiums next door during our next visit.

This is my third stay at Crystal Cove and it was disappointing due to the condition of our apartment we stayed in C9 and it was very run down and not cleaned before our visit. The staff at Crystal Cove is very nice and the beach Sapphire Beach is amazing but the owner with the condo that we stayed in needs to put a couple dollars into it ….(ceiling fan and lights didn’t work in my bedroom extension cords everywhere, outlet hanging out the wall) we will not stay at that unit again if we even stay at Crystal Cove…. at all it’s really a shame because I love that place.

I liked everything the whole place was unexpected thank you

The place was alright. The buildings were kind of run down and the pool was useless but it was just alright. I will say that you will want to bring antkiller because there are plenty of ants in and around the kitchen area. The dishwasher could be the first dishwasher ever made. It doesn't work and it just takes up precious space. Also, do not look up into the stove vent. It is VERY disturbing. I'm pretty sure the Queen Ant resides in that vent. The people that work there are not rude but they are not friendly. Looking back at it all, I would have spent the extra money and booked my stay at Margaritville.

The room I was given was outdated and dirty. Floors were horrible and the kitchen was from 1900s. Everything in that room was old and worth the cost. You are only paying for being near a beach.