Overall Ratings & Reviews Portas do Céu Apartments

The location was excellent and staff were very helpful and responsive! The hotel is on a hill and somewhat busy street (they do provide ear plugs) Rooms are very spacious and well stocked for longer stays with good A/C. The bed however was very hard and uncomfortable, I wish they had mattress toppers or something to protect our backs and hips from the springs.

Property management was great and very helpful. Little noisy at night because clubs were nearby but there were earplugs in the room if needed. Very safe. Enjoyed our stay

We loved our stay here - nice, comfortable room, good communication with staff, easy access to many places to eat and things to do. Just one note - it is a little noisy at night, but they provide earplugs😁. It all worked out nicely!

really good location, lots of space and good amenities. nice receptions and overall great experience

Enjoyed the stay, though I didn't know that it was on top of the hill, would have stayed a lower if I had known before.

Nice studio apartment in the heart of Alfama, excellent location to walk to all attractions. Only downside was the noise/partying at night which even with earplugs kept us up till 3am most nights, but to be expected during this festival season.

Great Location for family without kids, or couples. Does get incredibly noisy as its right on one of the main streets.

Super!’

We stayed in the penthouse on the top floor with the balcony. it was so beautiful and the area was extremely close to everything would recommend this place and be back for sure.

The apartment is quite large, although there is a narrow staircase to get up to. The office isn't always staffed so there may be off chance that you'd need to wait a bit to find the staff. They are nice to hold our luggage before the room was ready and after checkout though. The bedroom is not on main street so it's quiet enough. The living room is on main street so can get noisy, as there is almost no soundproofing at all for these old buildings. We were told there would be street parties in June so it may get noisy around that time, but it was quiet for us in May.

Great location with awesome food and apartment had a courtyard that was locked to outsiders. Very quiet and peaceful.

Pillows and duvet were made with feathers very crunchy and uncomfortable. Black mold in bathroom. Also shower head located at knee level. There was nowhere higher to hang moveable shower head.

I absolutely loved my stay! The location can’t be beat and the unit I stayed in was cozy and comfortable. I stayed on the bottom floor and had to double window doors with shutters. You can see out but no one can see in. So I people watched as I got ready for my day. I felt safe.A cute, convenient kitchenette,closet w/safe. Sonia who checked me in was an amazing help and when she wasn’t in the office she was responsive thru WhatsApp. I transitioned to a different part of Lisbon mid trip and I wish I hadn’t! Be prepared to do a lot of walking (uphill and downhill) on uneven stone pavement. I do not recommend sandals, heels, or even flip flops. Tennies! So many restaurants nearby. Do walk through of the alley’s, so many hidden gems. Alfalma, Castle, the views are unreal! I would most definitely stay here again!

Staff was genuinely helpful . Lots of freedom to explore Portugal and Lisbon. Wonderful place , will definitely visit again!!!

Helpful, cheery and a good vibe from the receptionist that checked us in. Room was ready when we arrived, about 3 hours early which was a bonus. The particular apartment had creaky floorboards, no shelf within the shower inclosure for storage and the extractor fan in the bathroom was like a tractor! However, none of these made our stay worse. It was a beautiful place, great mod cons (air conditioning, filter coffee machine, pod coffee machine, kettle, toaster) to name a few. Would happily stay again if ever in Lisbon.

Restaurant and bakeries close by right in the center of Old Lisbon. Old world tours were the best

We had a great stay at this property! Very kind staff, and we felt very safe here.

Location is amazing! The staff was nice and helped me with everything. The room was great! Comfy bed, pillows, hot shower! This is a very good place!! Loved everything about it and will definitely recommend and come back!

Great apartment with windows overlooking the street so you can watch the world go by in the the mornings and at reasonable price. Right on the tram line and lots of food options within walking distance with beautiful views. So close to the St George castle!

Quite noisy outside on the street and creaky floors