Overall Ratings & Reviews Stylish 2BR Apartment in BeGrand Reforma

They were suppose to send QR code and it was not sent. The phone number provided would never answer and later was out of service . Was not able to check in and the people at front desk were trying to help but hotels.com and the host were never able to correct the situation.

I booked this place from 2/06-2/10/26, I got there around 4pm to check in, I was unable to check in because I didn’t have a QR number according the front office the property management or Expedia was supposed to provide me with. I tried calling the number listed online for the property owner and it was the wrong number, I got in contact with Expedia and they couldn’t help get the QR number, they also tried calling the property management and the front office but got no assistance. I ended up finding a place where to stay after waiting outside the building for about 4 hours. It was very frustrating and disappointing.

La propiedad es muy buena pero reserven por otro medio, ya que por este no funciona, en su telefono solo contesta un buzon.