Online check-in is a member-only feature on Traveloka App that allows you to check-in for your Garuda Indonesia flights even before you arrive at the airport.
Online check-in is available on Traveloka App v2.18 (Indonesia) onwards. Make sure you have logged in to your Traveloka account to enable this feature.
Please also visit Airline Policy to see if your airline supports online check-in.
Online check-in time varies between flights. See e-ticket to find out when online check-in will be available for your flight, or visit Garuda Indonesia Policy.
You will receive a confirmation that your check-in is successful and that your Garuda Indonesia boarding pass is now accessible through your Traveloka App. An email will also be sent to you, along with your boarding pass attached.
Of course. You can just follow the same online check-in instructions and we will retrieve your boarding pass from Garuda Indonesia so it will be easily accessible through your Traveloka App or email.
Unfortunately, Garuda Indonesia online check-in is not available for pregnant passengers and passengers requiring special assistance (e.g. infants, passengers with disabilities, Unaccompanied Minors), thus they need to check-in directly at the airport.
For a more detailed policy regarding passenger requirements, please contact Garuda Indonesia directly or visit Garuda Indonesia Policy.
Yes, you need to present a printed boarding pass to board the plane. Garuda Indonesia requires you to print your boarding pass at Garuda Indonesia airport check-in counters or kiosks.