Mercure Perth

I liked the shared zone in particular and convenient distance to the places I needed to go

Was nice. Nothing special but clean and convenient.

Great

The room and general internals of the building are quite dated and the surrounding area of the motel were dirty and felt dangerous at night.

Fair Condition

The Hotel was very handy for a walk to shopping and sightseeing. The room was good had all you would need. The swimming pool was a disappointment for us as when we went up to the top floor there was not enough chairs or loungers to sit on . So we never got to use it.

Bit old but good location

Overall great location for walking into the city. Kids loved the pool facilities. Rooms were a great size however the bathrooms could really do with an update/decent scrub. Walls were defiantly not soundproof as noted on the booking website with a loud TV next door on til late.

Check in was easy as was checking out but the whole place looks tired and needs some serious cleaning and refurbishment. The lift is really dirty as you walk into it the metal strips need really cleaning. The room We stayed in although was pretty clean the bathroom was functional but very outdated with some cracked tiles, the ceiling needed cleaning. We stopped on the 13th floor which was great for views and on the same floor as pool and gym. The pool at 1.6 m is not suitable for young children under 6 unless they are competent swimmers . There's hardly any sun loungers I think 9 in total a few chairs and a bench so problem when the pools busy no where to sit or lie to sunbathe. There was also a very rude man conducting his telephone business call who told my grandchildren off for playing at the end of the pool where he was talking business. Not the hotels fault but I didn't think a pool was for conducting business telephone calls. As for breakfast there's a good range of choice but some of the quality seemed in my opinion poor. There were also quite a few flies which put me of after they were landing on the exposed food. The cups for coffee several were dirty and although had gone through the dishwasher were still unclean. The coffee machine serves great coffee though. The hotel is fabulously placed for a short walk into the city. It's reasonably priced but is really for single people couples businessmen flight crew etc.

Like: Cleanliness, area around , easy public transport, excellent staff always very helpful. Dislike: Bath tub was a little high from the ground, no smart tv, need new curtains as it had some paint stuff on it, kids got their clothes covered in paint.

I recently stayed at the Mercure Perth for over two weeks, giving me plenty of time to experience all the hotel has to offer. Overall, my stay was very enjoyable, and the excellent breakfast each morning deserves a special mention. The variety, quality, and freshness of the options were outstanding and really set a great tone for the day. However, I did notice some significant deficiencies around health and safety at the pool area, which unfortunately dampened an otherwise positive experience. The pool shade area is currently undergoing works and has been closed off, leaving no shaded areas for guests by the pool—a real inconvenience in the Australian sun. Additionally, the pool deck has several loose floorboards, which I found quite concerning especially as we were on a family trip with children. These pose a significant hazard. This seems like a pressing issue that should be addressed promptly to ensure guest safety. (picture attached). The rest of the hotel, including the room comfort, staff friendliness, and central location, met my expectations for a Mercure property. If the health and safety issues around the pool area are resolved, I wouldn't hesitate to recommend the hotel wholeheartedly. Until then, I’d suggest proceeding with caution if you plan to spend time at the pool with children or even not, given the lack of shade,.

On arrival was offered an upgrade but unsure why. No milk in the fridge No information booklet When wanting room service the phone didn't work and had to use mobile. When enquiring about room service found out it was heavy expensive. Other people next to us allowed their children to play in the hallway past 2130 and again before 0730 the next morning. When explaining all of this to the receptionist at checkout all we got as a response was "oh I'm sorry about that". Won't stay again or recommend.

Horrible. Want to change temperatures in the room? Good luck, tried that and it did not work. Want to have a shower? The tap is fused so the only want you can adjust your shower is to push the shower f

Good location and nice pool but a bit dated, bathroom was quite old and run down

Checked in after a late flight. Very friendly service and excellent velvet parking service -worth it. Easy check in process and the hotel room was very spacious and comfy beds..loved the late check out. Would have loved a more higher level room. Will be back for sure.

Very spacious room.

Such a good location to get into town

Overall a great place to stay!

Needs a refurb. Clean but looking a bit worn.

I booked my stay for 2A & 2C and there were only two towels in the bathroom. We got the two towels we needed but when the room was serviced the next day they only provided two towels. There was not any fresh milk in the fridge only an opened milk. The tea/coffee was not replenished for the second day.